Assistant Facilities Maintenance Manager

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Assistant Facilities Maintenance Manager

Salary

$73,368.00 - $84,373.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

12753

Department

General Services

Opening Date

01/15/2025

Closing Date

1/29/2025 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

General Services Facilities Maintenance Division is responsible for the repair and maintenance of over 250 city government facilities including: City Hall, Public Safety Building (Jail), Norfolk Consolidated Courts Complex, entertainment venues such as the Scope Arena, Chrysler Hall, Attucks Theater, the Virginia Zoo; a cruise terminal, all police and fire stations; recreation centers; pools and splashpads; and numerous city office buildings. The Division is staffed with 96 employees responsible for carpentry, plumbing, electrical, painting, HVAC, elevators, roofing, moves and relocations of city employees, finance, and administrative functions.

The City of Norfolk Department of General Services Facilities Maintenance Division is seeking an experienced Assistant Facilities Maintenance Manager who will plan, organize, schedule, and direct the operation, maintenance, repair and renovations of city owned public buildings throughout the City of Norfolk.

Essential Functions

• Oversees the renovation and repair of public buildings by coordinating projects with municipal customers, explaining the scope of the work and impact to the customer.

• Assists in developing, tracking and meeting the goals and objectives of the division’s annual operating and capital budgets.

• Works with Facilities Maintenance (FM) staff to develop methods and strategies for accomplishing FM’s goals.

• Provides oversight and guidance to staff regarding maintenance and repair needs.

• Communicate with stakeholders to address concerns and provide updates on the status of service requests.

• Monitors, analyzes and presents data and information used for operational decision making (such as benchmarking, key performance indicators, etc.).

• Manages staff by evaluating program/work objectives and effectiveness, reviewing and submitting performance evaluations; realigning work and staffing assignments, as needed; meeting with supervisors to review employee expectations and concerns; handling corrective actions, and facilitating resolution of issues between supervisors and employees.

• Oversees the quality and validity of the automated work order system.

• Works with internal team members and City departments to assist with purchasing, budgetary and contractual duties and responsibilities.

• Performs other duties as assigned.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor's degree or equivalent.

Required:

• Three years of experience in building maintenance and repairs.

Additional Information & Requirements

• Valid Driver’s License - a DMV transcript dated within 30 days will be required if selected for hire.

Work Schedule:

• Monday – Friday; 8:00 AM – 5:00 PM; Occasional overtime and weekend work may be required.

• This position is designated as Essential and will be required to report to work during City closures due to inclement weather and other emergencies.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

  03

  Please indicate which answer best describes your highest level of education received.

• High School Diploma or Equivalent

• Some College or Associate Degree

• Bachelor's Degree or higher

  04

  Do you possess a minimum of three (3) years of experience in building maintenance and repair?

• Yes

• No

  05

  Do you possess a minimum of three (3) years of experience managing or supervising subordinates in a team environment?

• Yes

• No

  06

  Do you have experience developing, communicating and implementing work performance plans?

• Yes

• No

  07

  Do you have experience managing a building maintenance operation for local government, school system, college, or university?

• Yes

• No

  08

  Do you have any of the following certifications and/or experience? Please check all that apply.

• Electrical certification

• Plumbing certification

• Mechanical certification

• HVAC Certification

• At least three (3) years of experience in construction management

• None of the above

  09

  Do you possess experience with an automated work order system?

• Yes

• No

  10

  How many years of direct experience do you have developing and managing budgets?

• No experience

• Less than 3 years

• 3-6 years

• More than 6 years of experience

  11

  How many years of experience do you have developing and/or implementing plans (i.e., preventative maintenance, operations plans, strategic plans, etc.)?

• No experience

• Less than 3 years

• 3-6 years

• More than 6 years of experience

  12

  How many years of experience do you have coordinating and collaborating with stakeholders (similar work units, departments, residents, etc.) to accomplish a specific task or program goal?

• No experience

• Less than 3 years

• 3-6 years

• More than 6 years of experience

  13

  Please describe how you have used data to make an operational decision.

  14

  Do you have a valid Driver's License?

• Yes

• No

  15

  Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes

• No

  16

  Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

  17

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  18

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  Required Question

Agency

City of Norfolk

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