Bureau Manager (Public Information Office)

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Bureau Manager (Public Information Office)

Salary

$78,434.00 - $127,898.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

2024X

Department

Police

Division

Police - Civilian

Opening Date

09/20/2024

Closing Date

9/30/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

The Norfolk Police Department is excited to announce an opportunity for an experienced and highly motivated individual to join our team as a bureau manager to lead and manage our Public Information Office.

This position plays a pivotal role in enhancing the communication, public relations, and information dissemination efforts of the Norfolk Police Department. This role requires a deep understanding of journalistic composition, state public information laws, and the ability to effectively engage with various media outlets. This position also is responsible for promoting the department’s activities, maintaining positive relations with the community, and ensuring the accurate and timely delivery of information.

If you are passionate about law enforcement and have a commitment to excellence in public service, we invite you to apply and become a vital part of our team.

The departmental hiring salary for this position is $78,434 - $90,199 annually

Essential Functions

• Lead and manage the public information office team under the direction of the Chief of Police.

• Provide direct supervision of all tasks assigned under the Public Information Office.

• Compose press releases, reports, and official correspondence with precision and adherence to established standards.

• Foster and manage relationships with media representatives, ensuring that information is conveyed accurately and in compliance with state public information laws.

• Acts as a liaison between the Norfolk Police Department and the community.

• Develop and implement communication strategies to deliver important updates and public safety information to the community through various media outlets.

• Oversee the handling of Freedom of Information Acts (FOIA) requests in compliance with relevant laws and legislation.

• Organize and implement programs to promote the city and its programs, activities, and the mission of the department.

• Oversee and conduct research on various topics, compile facts and data accurately, and apply logical thinking to define problems and draw valid conclusions.

• Stay informed of current literature, trends, and developments in the public relations field to ensure effective communication strategies.

• Establish and maintain strong working relationships with department personnel, city officials, and community groups.

Education/Experience

Undergraduate degree from an accredited college or university in Recreation and Leisure Services, park management, Public Administration or a related field. MPA preferred

Four years of increasingly responsible supervisory and administrative experience in park management and maintenance, recreation and human services, public or business administration, professional planning or code enforcement work or a closely related field.

Preferred candidate will possess:

At least 3 years of experience in public relations, journalism, or a related field. Have knowledge of media relations, public relations, and crisis communication.

Experience/knowledge:

• Responding to media inquiries and coordinate interviews with police department personnel.

• Preparing new releases, media advisories, and other communication materials.

• Maintaining and updating website and social media accounts.

• Assisting in planning and coordinating events and programs.

• Thorough knowledge of journalistic composition principles, public information laws, and the policies and practices of the Police Department/City.

• Exceptional written and oral communication skills with the ability to speak before large groups.

• Proficiency in using computer-driven word processing, spreadsheet, and file maintenance programs.

• Ability to exercise independent judgment and initiative in various work situations.

• Strong research skills and the ability to compile and analyze data accurately.

• Familiarity with mathematical formulas, percentages, and statistical concepts.

• Adaptability to work under minimal stress and effectively interact with individuals in high-stress situations.

• Knowledge of various technical and professional languages, including insurance, personnel, and governmental terminology.

• Ability to drive a motor vehicle safely during daylight and hours of darkness in all weather conditions.

Additional Information & Requirements

Valid driver’s license.

Monday - Friday 8:00 a.m.-4:00 p.m. Nights / weekend shifts may be required.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  Please select the option that best reflects your level of education.

• Less than High School

• High School diploma or equivalency

• Some College

• Vocational/Technical School

• Associate's Degree

• Bachelor's Degree or higher

  03

  Please indicate your skill level in social media monitoring to include understanding the insights, and algorithms.

• None

• Beginner

• Intermediate

• Advanced

  04

  Please indicate your experience in maintaining highly sensitive information.

• None

• Beginner

• Intermediate

• Advanced

  05

  Please indicate your experience in managing large projects.

• None

• Beginner

• Intermediate

• Advanced

  06

  Do you have the ability to work on call, which could include various nights, weekends, holidays, and special events?

• Yes

• No

  07

  In the event of a declared emergency in the City of Norfolk, individuals in this position are required to work and may be called on to perform duties as required to provide for safety and care of citizens of the community. Are you able to meet this requirement?

• Yes

• No

  08

  The expected hiring salary range for this position is $78,434 - $90,199. Are you willing to accept a salary within this range?

• Yes

• No

  09

  A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony

• I have been convicted of a misdemeanor

• I have been convicted of a felony and a misdemeanor

• I have not been convicted of a felony or a misdemeanor

  10

  If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

  11

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  12

  Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

  13

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

  14

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  Required Question

Agency

City of Norfolk

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