Housing Stabilization Specialist - Case Manager II

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Housing Stabilization Specialist - Case Manager II

Salary

$41,775.00 - $68,093.00 Annually

Location

VA 23513, VA

Job Type

Special Project w/Retirement

Job Number

12433

Department

Community Services Board

Opening Date

09/20/2024

Closing Date

9/30/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Case Manager II who will be responsible for the following duties:

• Provide comprehensive services to persons exiting Eastern State Hospital into the community.

• Provide housing stabilization services to persons housed with State PSH.

• Provide relationship development for landlord recruitment.

• Provide assistance to consumers in the housing application process and for training and support to ensure housing stabilization.

Department Hiring Salary Range: $41,775 - $48,041

Essential Functions

Essential functions include but are not limited to:

• Active engagement of persons that are enrolled in the PSH program. Assists with members to determine need areas and monitors members' progress toward achievement of service plan goals.

• Maintains records and completes chart documentation on all assigned members according to Norfolk CSB policies and procedures including state regulations.

• Develops and maintains linkages with other local community support agencies, recreation providers, vocational resources, benefit programs, and psychosocial supports.

• Provide activities to overcome barriers to successful housing attainment.

• Interacts with landlords to ensure access and maintenance of housing units.

• Provide services in a person-centered environment, utilizing best practices and methods as directed by the grant activities.

• Work in the field and in the office, plus providing services in community settings such as streets, public spaces, and benefits offices.

• Act as consumer advocate to ensure their voice is heard and barriers are overcome to meet critical and preference needs, especially related to housing.

• Provide direct assistance including attending appointments with consumers.

• Crisis counseling as needed

Education/Experience

Bachelor's degree in a human services field, or equivalent combination of training and experience.

Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.

Preferred Experience:

• One-year mental health experience, preferably with seriously mentally ill, co-occurring disorders, and/or substance abuse disorders.

• Prefer direct experience assisting persons in gaining housing.

Additional Information & Requirements

• Valid Driver's License may be required depending on assignment.

• Certification in basic first aid and CPR, depending on area of assignment.

• QMHP - A preferred.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  03

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

  04

  Please select the highest level of education you have completed.

• High School Diploma/GED

• Associate's Degree

• Bachelor's Degree

• Master's Degree or higher

  05

  How many years of Case Management/Housing Stabilization/Skill Building experience do you have?

• No experience

• Less than 2 years of experience

• 2-3 years of experience

• 4-5 years of experience

• 5 or more years of experience

  06

  Please describe your Case Management/Housing Stabilization/Skill Building experience.

  07

  How many years of experience do you have working with the unhoused population?

• No experience

• Less than 2 years of experience

• 2-3 years of experience

• 4-5 years of experience

• 5 or more years of experience

  08

  Please describe your experience with the unhoused population.

  09

  Do you have a valid driver's license?

• Yes

• No

  10

  Please provide the name, email address, and phone number of your current or most recent supervisor

  11

  Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

  12

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  Required Question

Agency

City of Norfolk

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