Overview

The OS&E (Operating Supplies and Equipment) Sales Specialist - Smallwares and Tabletop is a customer-facing role dedicated to providing exceptional service to clients during the opening order process for tabletop and kitchen smallwares. This position involves managing procurement, inventory, and distribution of operating supplies and equipment, and requires close collaboration with the sales team to meet customer needs and ensure satisfaction. This role is critical in ensuring that customers receive exceptional service and that the procurement and distribution processes run smoothly. The ideal candidate will have a blend of customer service skills, sales experience, and supply chain management expertise, with a strong passion for tabletop and kitchen smallwares.

Responsibilities

Customer Engagement:

• Primary Contact:Serve as the main point of contact for customers regarding operating supplies and equipment.

• Sales Collaboration:Work with the sales team to understand customer needs and recommend suitable products.

• Product Demonstrations:Coordinate and conduct product demonstrations and training for customers as needed.

• On-Site Support:Be present for new customer openings to facilitate the opening order process and ensure a smooth transition.

  Sales/Customer Service:

• Product Selection:Assist sales team members with product selection, quotations, and order processing.

• Customer Relationships:Develop and maintain strong relationships with customers and vendors within the sales territory to drive repeat business and loyalty.

• Primary Contact:Act as the main point of contact for all tabletop and kitchen smallwares opportunities within the assigned sales territory.

• Marketing Support:Support marketing efforts related to tabletop and kitchen smallwares, including managing and disseminating marketing collateral.

  Kitchen Smallwares and Tabletop Procurement Management:

• Price Maintenance:Collaborate with Sales Operations & Purchasing to manage pricing, project-based discounts, and specification credits.

• Inventory Flow:Assist in managing tabletop inventory flow across warehouses in partnership with the Purchasing Team.

• Vendor Onboarding:Support vendor onboarding processes and organize program documentation.

Ideal Candidate Will Possess the Following Skills and Abilities

• Education:Bachelor’s degree in Business, Supply Chain Management, Hospitality, or a related field.

• Experience:Proven experience in a customer-facing role, ideally within the foodservice industry.

• Product Knowledge:Basic knowledge of operating supplies and equipment used in food service operations.

• Skills:

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with sales and cross-functional teams.

• Proficiency in inventory management software and Microsoft Office Suite.

• Strong organizational skills and attention to detail.

• Capability to manage multiple tasks and prioritize effectively.

  Join Singer Equipment Company, where we don’t just sell food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.

  We are the proud recipient of the Foodservice and Supplies Dealer of the Year award for 2023. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!

  At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.EOE/M/F/Disability/Vet

Job LocationsUS-NC-Fayetteville | US-NC | US-NC

Posted Date2 months ago(6/25/2024 11:39 AM)

Job ID 2024-2449

of Openings 1

Category Customer Service/Support