Summary Hexagon's Manufacturing Intelligence division is seeking a Collections Team Lead. At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools. Description: The Collections Team Lead is responsible for managing all aspects of the credit and collections activities across Hexagon's entire portfolio in North America. Manages the processes for evaluating new customers, establishing credit limits, monitoring credit limits, researching account activity and resolving past due accounts through extensive contact with customers. Manages a credit and collections team with the goal of supporting incremental revenue growth across the function while improving cash flow, managing our risk profile, and minimizing write-offs and delinquency. Job Responsibilities Apply credit approval policy and procedures and standardize written policy/procedural documentation related to all phases of the credit and collection activities.Recommend opportunities and propose resolutions for improved efficiency, effectiveness, and/or risk reduction for the department. Interfaces with various intercompany departments including sales and customer service to communicate credit decisions and resolve credit issues and disputes regarding shipments, products, or purchase order discrepancies Plan and organize activities of credit and collections team to ensure order approvals and collection communications are completed in a timely and accurate manner Make credit decisions within assigned authority; seek next level management approval as appropriate Interprets and applies credit and risk procedures, ensures analysis is documented and that appropriate records are maintained for auditing purposes Responsibility for customer dispute mitigation and resolutions; including payment workouts Determines collectability of past due accounts and ensures that delinquencies are addressed timely, payment plans are adhered to and legal/repossession activity occurs in an appropriate manner.Partner with outside legal counsel and 3rdparty collection agency when lease defaults occur. Manages key accounts and more complex customers Produce and analyze month-end receivable aging reports Develop and maintain measurables and management reporting protocols for the department Performs other assigned duties as related to the credit function Initiate process improvement to simplify and improve productivity on a continuous basis Supports and participates in continuous improvement activities that positively affect safety, the environment, quality, reliability, and productivity or improve the overall suitability and effectiveness of the management system, its processes, and products. Qualifications Bachelor's Degree in Business or other related fields Five or more years commercial credit management experience Comprehensive understanding of credit reporting and business information resources (D&B, Manta and internet search engines) Manufacturing B2B collections experience preferred Ability to demonstrate initiative and manage multiple priorities Strong written/email etiquette along with strong verbal/phone/communication and interpersonal skills Successful in dealing with customer and company personnel at all levels Team player with ability to integrate across functions (Sales, Marketing, Finance, Customer Service) and build/foster internal relationships Outstanding follow-up and organization skills, ability to multi-task required Ability to think creatively and to understand the bigger picture from an overall company perspective Ability to stay abreast of industry best practices, procedures, and techniques