Job Information
CITIZENS TELECOM SERVICES CO. Outside Connectivity Sales Manager in Norwalk, Ohio
Description Outside Connectivity Sales Manager As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! What we're seeking: As an Outside Connectivity Sales Manager for Frontier's Consumer Direct Sales organization, you will play a crucial role in the field supervision, development, and overall execution of a geographically dispersed outside sales team. You will oversee sales activities & focus on enabling sales success for each member of your team. You will lead from the front and act as a force multiplier for your team by removing obstacles, motivating, performance managing, and providing support at an individual level. In this in-person role, you will be required to report to our Norwalk, OH work location to complete your work responsibilities. The sales territory will include: Norwalk, OH. *work locations can change due to business needs. What we need in you: You are a successful, dynamic leader who thrives in an environment where effort and execution from your team are directly correlated with earning potential, as we offer performance-based commissions/rewards. You have robust yet expedient skills in project management and prioritizing multiple initiatives. Utilizing your enthusiasm and experience in building and motivating sales teams will be imperative in accomplishing goals. You understand the art of door-to-door sales practices and how to be successful in direct sales, especially with cable or telecommunications services. If you are results-driven, customer-focused, with a passion for sales & people leadership, we invite you to apply to our opportunity. What you'll do: Responsible for both achieving and maintaining the budgeted headcount, in addition to surpassing sales targets Engage in the recruitment, interviewing, hiring, and training of front-line outside sales agents Establish clear expectations and ensure employees are held accountable when those expectations are not met, maintaining a consistent and fair approach Maintain familiarity with the reporting and analytics necessary to drive and support business decisions Foster collaboration with other departments and support teams to attain goals and objectives Allocate work, with approximately 60% involving fieldwork and 40% office work Provide coaching and drive adherence to Frontier's Consumer Sales Methodology Communicate territory/leads assignments to Residential Connectivity Sales Specialists on a regular basis Address employee relation issues, including conducting performance appraisals, offering coaching, and providing training as needed Complete administrative tasks associated with all sales activities and ensure that your team does the same Possess a comprehensive understanding of Frontier's product offerings and value proposition in serviceable markets Maintain a current, in-depth awareness of the marketplace, including competition, and cultivate positive and professional relationships with customers, business partners, and colleagues Fulfill any other duties as requested by leadership What we offer: Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer include: Salary Range: $61,000 - $155,000 20 PTO (Paid Time Off) days + 10 paid holidays per year Day one medical, dental, vision, and prescription drug plan 401k match of 50% on 6% of eligible compensation Personal & Work Life Balance Resources & Wellness Support Assistance Employee Resource Groups Same-sex spou