Pay Range: $18.51 - $24.71

Responsible for performing various duties related to Loan Operations within the Loan Support Department. Tasks include working with complex commercial loan transactions. Functions to include but not limited to loading new loan transactions in the core accounting system and performing account maintenance. Review transactions to ensure accuracy, ensuring proper authority has been obtained, process complex transactions, and ensuring compliance with regulations. Ability to interpret all types of consumer loan documents and complex commercial loan documents. Perform account reconciliations; identify and resolve discrepancies. Provide guidance and ensure resolution to a variety of exceptions relating to loan setup and maintenance.

Education and Experience:

• Associates Degree and/or equivalent business experience preferred

• 2 – 4 years’ experience in related field preferred

Skills and Abilities:

• Self-starter (ie – after initial managerial direction and instruction, candidate is able to complete assigned tasks, identify issues not addressed, and escalate appropriately)

• Strong analytical and problem solving skills. Ability to make recommendations regarding resolution to issues or problems.

• Strong communication skills as evidenced by an ability to effectively interact with all internal and external customers in a professional manner, providing a high level of customer service.

• Strong organizational skills as this role is part of a team that is jointly responsible for task completion. Ability to monitor their own workload, while being an active part of the overall team effort.

• Good understanding of banking practices and knowledge of bank products. Ability to quickly learn and retain product and system specific information/ procedures.

• Proficient in Excel and Word. Ability to competently use supporting systems such as: Nautilus, FiServ, Laser Pro

• The incumbent should have sound knowledge of legal statutes that pertain to commercial lending including contract and UCC l

Unique Job Characteristics and Requirements:

Hours may be different than 8:00 am to 5:00 pm depending on department needs

Tasks Performed:

• 20% Accurately set up new loans in core accounting system.

• 20% Accurately verify loan set up within core accounting system.

• 20% Perform maintenance activities within department guidelines and in accordance with Bank policies.

• 15% Maintain and actively work to resolve any errors related to the booking and maintenance of commercial loans.

• 15% Research, analyze, and resolve complex issues related to commercial loans.

• 10% Other duties as assigned.

Physical Requirements:

• Communicate effectively with internal and/or external customers

• Stationary 75% of time or greater

• Move Objects to Maximum 10 lbs

  Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees - like our Student Loan Repayment Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company.

• EEO is the law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

• EEO is the Law Poster Supplement

• Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

• Family Medical Leave Act (FMLA) Poster

• Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment.

NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at humanresources@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.