Job Information
Insight Global Field Service Engineer in Novi, Michigan
Job Description
Day to Day:
* Providing Technical Support to customers.
* Travel to customer's location to repair or modify Komatsu Stamping Press Equipment
* Responsible for improving Service sales and parts sales through Customer Contact.
* Supervise the repair using sub-contractors and/or Customers maintenance people.
* Preform PM and Inspections.
* Calculate and prepare accurate quotations for Service to Customers. This includes contacting Sub-Contractors and preparing their estimate into our quote for service.
* Present quotation to the customers with explanation.
* Prepare and present final reports to customers including Inspection reports.
* Provide Warranty Service and Support
* Contact Customers on a regular basis for Customer relationships. Promote Service and Parts sales.
* Provide Technical phone support. Supply the Customer with viable Product information to repair their equipment.
Assist in new Press machine installations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Associate degree with an emphasis in Mechanical Engineering and/or Electrical Engineering, or equivalent.
* 5+ years of experience in Stamping Press or Manufacturing Maintenance
* Experience managing or supervising a team in a manufacturing/mechanical setting
* Hands on technical experience in a manufacturing/mechanical setting
* Demonstrates a continuous improvement mindset and forward-thinking attitude.
* Flexibility, adaptability, and effective multitasking to support company initiatives.
Strong communication skills across all levels of the organization. * Mechanical or Electrical Engineering Degree
* Komatsu Press Experience
PLC experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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