Description

We are offering a contract to hire employment opportunity for a proactive Account Manager in Oak Ridge, Tennessee. This role primarily involves managing a diverse customer base, processing bid proposals, and handling back orders. The position also requires the acquisition of new customers, order entry, and the use of Salesforce for efficient customer relationship management.

Responsibilities:

• Manage and nurture relationships with existing customers and contractors, ensuring their satisfaction and addressing any concerns or issues

• Develop and implement strategies to retain and grow the customer base

• Process and manage bid proposals efficiently and handle back orders, ensuring timely communication and resolution

• Facilitate the acquisition of new customers and manage order entry processes

• Identify opportunities for business growth and development and implement strategies to attract new clients and expand market presence

• Collaborate with the sales team to achieve business objectives

• Maintain regular phone communication with customers, providing updates and addressing inquiries

• Ensure clear and effective communication internally and externally

• Utilize Salesforce for managing customer interactions and data tracking, leveraging it to streamline processes and enhance customer relationship management

• Possess strong organizational and time-management abilities and the ability to work independently and as part of a team.

For immediate consideration please contact: Kelly Fellows 865-370-2219

Requirements • Minimum of 2 years of experience in an Account Management role or similar.

• Proficient in Customer Relationship Management (CRM) software and Salesforce Platform.

• Demonstrable experience in Key Account Management.

• Exceptional communication and customer service skills.

• Proficiency in Microsoft Excel and other Microsoft Office applications.

• Experience in bid proposal creation and management.

• Proven track record in account management and maintaining client relationships.

• Ability to manage multiple accounts and prioritize tasks effectively.

• Strong problem-solving skills and the ability to work under pressure.

• Excellent organizational and time management skills.

• Bachelor's degree in Business Administration or related field is preferred.

• Ability to work collaboratively in a team environment.

• Willingness to continually learn and adapt to changes in the industry.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .