Description:

Assistant F&B Manager ( Banquets/ Outlets) )

Compensation Benefits

• Pay: $66,560 - $79.400

• Medical, Dental, Vision Plans

• Paid Time Off – Vacation, Sick

• 401(k) w/ company discretionary match

• Employee Assistance Program - free counseling sessions annually for you and your household members

• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

• Employee Dining Discounts

• Complimentary Employee Meal

• Educational Reimbursement Opportunities

• Free Parking

• 12 Complimentary Room Nights Any Hyatt

• Hyatt Family/Friend Room Discounts

• Referral Bonuses

• Uniform

What you'll be doing in this role.

The Assistant F&B Manager ( Banquet & Outlets ) works to achieve the objectives in sales, guest services, and satisfaction, service quality, cleanliness, and sanitation of the property.

Guest-Facing Service Management

• You will be responsible for supporting the efficient running of the banquet and outlets in line with department strategies and brand standards, whilst meeting employee, guest and owner expectations.

• The Assistant Manager is responsible to support and manage the assigned outlet as a successful profit center in line with the outlet’s operating concept and OBR standards, ensuring maximum guest satisfaction.

• Support the Director of Banquets with tasks related to operating the banquet department within budget and helping to ensure the financial success of the outlet.

• Provide warm, humble and knowledgeable service throughout the property

• Liaise with restaurant and outlet operations staff to ensure a seamless guest experience

• Assist with the curation of the guest’s experience both on and off property

• Attend daily briefings and relevant departmental meetings

Employee Relations

• Assist in creating a culture that encourages our staff to grow

• Support service teams

• Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner

General/Miscellaneous

• Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction

• Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors

• Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service

• Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements, its employees, and its guests

• All other duties as assigned by Outlet Manager or Director of Banquets

Qualifications:

In an ideal world, you have:

• 5 years of related food, beverage and/or service management experience in a banquets/ dining atmosphere preferred

• Commitment to quality, excellence, and genuine hospitality

• Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints

• Excellent communication and interpersonal skills

• Ability to listen, communicate, and make connections

• Relevant experience in high-end hospitality/restaurant operations

• Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Sevenrooms, TOAST, Tock, or similar booking program)

• Ability to work with confidential information

• A person of integrity; fair and consistent

• Creative problem-solving and critical decision-making skills

• Ability to work collaboratively across the organization

• Extensive knowledge of Seabird cuisine and its surrounding areas including its history, wines.

Must have open availability

ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards

• Must be able to lift and carry up to 40 pounds

• Ability to stand and/or sit for prolonged periods of time

• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment

KEY COMPETENCIES

• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members

• To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans

• To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.

• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance

• To be flexible, responding quickly and positively to changing environments

• To maintain high team focus via cooperation and support to other team members in the pursuit of department goals

Hyatt is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Primary Location: US-CA-Oceanside

Organization: Destination Oceanside

Pay Basis: Hourly

Job Level: Full-time

Job: Banquets

Req ID: OCE001019

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.