Description

This positionrequires the Hostess to greet guests at the door, seats and presents clean menus to guest in a friendly, professional and quick manner. It also requires the Host to interact with, entertain, and provide best in class service and hospitality to every Ojos Locos guest.

Essential Duties and Responsibilities

• Adhering to all Image and Costume guidelines
• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Fills to-go orders, if applicable.
• Sweeps foyer and front entrance area frequently.
• Performs other duties as directed.