Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Product Manager - Technical II

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses around the globe realize their greatest potential.

The Authentication Services team is looking for a Product Manager - Technical to help drive our strategy forward by consistently innovating and problem-solving for the Identity Solutions Services Management (ISSM) and Identity Solutions Services Test (ISST) applications that enable over 3,000 companies to self-service they’re onboarding and ongoing administration for the Identity Check product, enabling user authentication during ecommerce purchases.

Responsibilities:

• Deliver solutions by doing system analysis and business analysis for software solutions.

• Write and maintain high quality features and stories which help the development team develop the right product and enhancements.

• Help plan, design and develop technical solutions and alternatives to meet business requirements in adherence with Mastercard standards, processes and best practices.

• Works with developers, UX designers, and internal customers to define the details behind the business requirements and assist in system analysis.

• Coordinate and conduct functional demos to stakeholders.

• Understand and explain the business context and the associated customer use cases.

• Develop expertise within feature areas and coordinate with interdependent teams.

• Coordinates with interdependent teams on platform product requirements

• Recognize discordant views and take part in constructive dialog to resolve them.

• Ensures timely and accurate communication with development and other internal staff throughout the life cycle of the project.

Qualifications:

• Excellent problem-solving skills.

• Strong analytical and decision-making abilities.

• Proficient communication skills with verbal and written English.

• Able to understand the technologies supporting the platform product.

Additional preferred skills:

• Experience working in an agile environment

• Experience with Microsoft Apps (Word, Excel, PowerPoint, Visio, Teams, Outlook, etc), Confluence, ALM, Remedy, Jira, Aha!

• Understanding of design of user experience.

• Organizational, planning, and multi-tasking skills.

• Experience with the design and development of complex, multi-tier software solutions.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $77,000 - $123,000 USD