Job Summary:

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do -- from taking charge of our careers, to helping colleagues and lending a hand in the community. 

Position Description

Administers Hypervisors and provides 3rd level support and project work.

Primary Job Responsibilities

• Works as second level for Ivanti requests for servers builds including all needed documentation that would follow a server build.
• Provides second level support for monthly patching of server infrastructure including but not limited to any meeting or requests for more information on patching.
• Provides secondary support for requests for AD Group creation, modification (With IT Security approval), and any user object modification.
• Works on automation of tasks using PowerShell, Power CLI, and other systems as requested.
• Administers hardware and hypervisors including but not limited to hardware and hypervisor provisioning.
• Trains team members on how technology functions in a more in-depth fashion and how it is enhanced to address unique Delta Dental business or technical requirements.
• Primary owner of the creation of work instructions and validation of work instructions and/or procedures annually or as appropriate for update.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.