PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a Director of Security to join our team. As the Director of Security, you will be responsible for leading and enhancing the security posture of our technology and products. Reporting to the Chief Information Security Officer (CISO), you will work cross-functionally with Product, Engineering, Compliance, and IT teams to embed security at every stage of the product development lifecycle. Your leadership will ensure that security remains a core component of our products, supporting our mission to earn and maintain customer trust.

This role will provide technical leadership to ensure our product security is effective, efficient, and aligned with our business objectives. The successful candidate will have a strong technical background and experience in implementing product security solutions and automation to address security-related issues while effectively communicating and managing security risks across leadership teams.

KEY RESPONSIBILITIES

• Define, develop, and execute a forward-looking product security strategy aligned with business goals and emerging threats.

• Recruit, develop, and retain top talent in security, fostering a collaborative and innovative culture where team members are empowered to excel and grow.

• Collaborate closely with engineering teams to design, implement, and operate secure systems that protect PagerDuty’s cloud environment and ensure the safety of customer data.

• Build a developer-centric security program, embedding security into engineering artifacts, processes, and tooling for seamless integration.

• Drive complex, cross-functional security initiatives to systematically eliminate common risks and vulnerabilities, ensuring security is “engineered-in” at every stage.

• Develop and maintain technical solutions to proactively address security threats, risks, and vulnerabilities.

• Partner with tech leads and executive leadership to review technical designs and implement architectural improvements, balancing security, reliability, and performance.

• Manage the full lifecycle of security incidents, from investigation to resolution, responding effectively to any security breaches or related events.

• Develop and track metrics and KPIs to measure product security effectiveness, continuously improving security posture and aligning with organizational goals.

BASIC QUALIFICATIONS

• You have a proven track record of building and scaling security organizations as a Director or higher in high-growth, public SaaS companies, where you fostered a strong security culture and led teams through rapid change.

• Demonstrated ability to communicate complex security concepts to both technical and non-technical stakeholders, with outstanding interpersonal and leadership skills that inspire collaboration and drive alignment across teams.

• Demonstrated ability to lead effectively in dynamic, fast-paced environments, balancing strategic vision with tactical execution to respond to evolving security needs.

PREFERRED QUALIFICATIONS

• Strong hands-on experience in deploying secure coding practices, automation, threat modeling and application security solutions.

• Strong experience in securing products in highly dynamic cloud environments (AWS, Azure, Google).

• Strong understanding of modern application architectures, including microservices, containerization, and cloud-native applications.

• Successful in partnering closely with Product and Engineering teams to drive security programs.

• Experience collaborating closely with Compliance and Legal teams to lead and support security-related audits, ensuring alignment with regulatory requirements and fostering a unified approach to risk management.

• Strong knowledge of security frameworks, standards, and best practices, including FedRAMP, NIST 800-53.

The base salary range for this position is 208,000 - 358,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.

• Run Together | Build strong teams that amplify our impact on users.

• Take the Lead | Disrupt and invent to be the first choice for users.

• Ack + Own | Take ownership and action to deliver more efficiently to users.

• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

• Competitive salary

• Comprehensive benefits package from day one

• Flexible work arrangements

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

• Company equity*

• ESPP (Employee Stock Purchase Program)*

• Retirement or pension plan*

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

• Paid volunteer time off - 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.