Job Title MANAGER, QUALITY ASSURANCE Plant/Location Olympia, WA 98501 US (Primary) Job Type Salary Category Quality Career Level Manager Education Bachelor's Degree Job Accountabilities :: About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 36 countries employing over 24,000 people and net sales of over $9.6billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. Division Overview: Crown's Beverage Division manufactures a variety of packaging solutions for soft drinks, craft beers, coffees and teas as well as new energy drinks. Crown Beverage leads the packaging industry with innovative technologies that redefine how the world looks at beverage cans. With a large printable surface area and a wide range of sizes, shapes and decorating options, our aluminum cans are the perfect packaging format to create compelling brand presence where it counts. Here is your chance to join the Crown Beverage Division. Location: Olympia, WA Position Overview: The Quality Assurance Manager works closely with all aspects of the manufacturing process from the raw material to the finished product and support daily productions activities. This is a managerial position, which would include the daily supervision of Quality Assurance Inspectors on the production floor. Duties And Responsibilities: Reporting directly to the Plant Manager, the Quality Assurance Manager responsibilities would include, but not be limited to, the following: Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Working with external customers by having a strong customer service presence and delivery Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures Facilitate proactive issues/concerns to production personnel to ensure immediate corrective action. Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods Prepares quality documentation and reports by