Description LOCATION: OLYMPIA Corps - Center of Hope POSITION TITLE: Center of Hope Shelter Coordinator STATUS: NON-EXEMPT, FULL-TIME Salary: $25.00 per hour GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the goal of all programs is spiritual regeneration of all people. EDUCATION AND WORK EXPERIENCE: High school diploma or GED equivalent required. BA or AA Degree in Social Work preferred. Ability to speak and write the English language High degree of confidentiality, integrity, and professionalism Computer literate, in Windows environment (Microsoft Office), Publisher, Access and social media platforms Excellent communication skills, both written and verbal. Previous work experience in programs that work with high needs participants. CPR certified At least 2 years of case management experience preferred. Working Conditions: This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions with angry persons, and exposure to computers and digital touchscreen displays. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise Center of Hope Staff and volunteers. Develop and maintain partnerships within the community and serve as the liaison between partnering agencies utilizing the facilities for meals and beds for their clients. Oversee all weekly staff scheduling and coordination. Conduct intake of all new guests. Conduct case management for Salvation Army Clients Case management, to include assess current situation, assess needs and strengths, win trust and confidence, interview motivationally, develop realistic time-oriented goals, solicit and document buy-in from guests on those goals, follow up to track progress, celebrate successes, revise goals where not The end result is to help guests establish and achieve goals to overcome barriers that prevent them from finding permanent housing. Provide material assistance, information and referrals to guests. Review and resolve all incident reports with Center Support Lead. Review supplies inventory report monthly to forecast supplies needed. Ensure that guest list is accurate and complete. Review monthly statistics reports. Report any cases of suspected abuse or injury immediately to corps officer. Report any needed repairs or supply requests to the corps officer. Customer service mindset Enforce building and program rules and policy. General knowledge of business protocols Oversee the running and daily operations of the shelter Perform other functions and duties as requested by the corps officer. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Experience and/or strong interest in community outreach, organization, and community capacity development, including working on community Must have an interest and ability to work with people and clients of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate Able to make independent decisions and apply sound judgment in performing job duties. Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations. Ability to lift, move and/or carry up to 40 pounds. Attend staff meetings, workshops, retreats, and in-service classes as provided. Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in multi-cultural situations. Support and contribute to a creative, collaborative, and respectful environment that promotes teamwork. Ability to competently handle, priorit