ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Consults with Banquet Manager on such items as serving arrangements and additional associates and equipment needed.
• Supervises temporary banquet associates.
• Requisitions table linen, china, glassware, and silverware.
• Orders preparation of salads and coffee.
• Observes food being served to ensure that food is correctly garnished and arranged on plates.
• Supervise Banquets staff in the set-up, serving, and breaking down of all events.
• Communicate with the guest making sure all needs and/or changes are met.
• Attends daily BEO meeting and discusses plan of action for the next day with the Maitre d'.
• Upon reporting to work, receives room function assignments from maitre d' and discusses last minute changes.
• Ensures that all functions are posted correctly on the event board in the lobby.
• Maintains constant contact with the Banquet Chef to ensure complete, effective communication between food productions and food service. Gives exact count after guests have been seated; advises as to last minute timing.
• Check-in servers, assigns stations, and pre-posts function sidework duties.
• Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement by set-up crew and to ensure that each element is clean, undamaged and attractive.
• Responsible for proper setting of buffet tables and other food service tables used for catering functions.
• Sees that all scheduled functions take placeon-timeand according to plan. All rooms are to be ready 20 minutes before time on BEO.
• Check servers out, making sure that function rooms, aisle and storage areas are clean, and equipment is cleaned and stored properly.
• Prepares daily summary and turns in at Front desk with all competed banquet checks.
• Conducts server training as needed.
• Extend and total the check (double-check for accuracy) and have host sign the check.
• Trains and develops back-up personnel for the position of Banquet Captain.
• Regular and prompt attendance as well as the ability to work the schedule as defined and overtime as required. Any problems punching in or out must be reported to your supervisor immediately.