Job Family: Customer Services

Req ID: 433282

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Our Siemens Mobility Customer Service business seeks to hire a Lead Trainer to develop an extensive training program focusing on equipment familiarization, QMP, and various facility equipment training. The Brightline project currently consists of 10 Siemens Venture Trainsets. The goal for the Lead Trainer is to ensure all employees are appropriately trained on inspections and repairs and working safely. These Trainsets operate daily from Orlando to Miami.

You will be a direct report to the Maintenance Manager and responsible for developing and implementing a training program based on CFR 243 and assure EHS compliance.

What your day-to-day will look like:

• Continue developing training programs in various railroad maintenance.

• Train employees to operate forklifts, scissor lifts, and other industrial vehicles.

• Aid the Assistant Managers with Hours-of-Service training and record-keeping for all train service engineers and employees performing cab signal testing.

• Collaborate with local emergency response ensuring that there is site preparedness for any crisis.

• Encourage employee participation through energy and passion for workplace safety experience.

• Train safety conscience employees who are responsible for the safe mechanical operation of passenger rail equipment,

• Foster interpersonal relationships based on our values of openness, respect, and trust.

To thrive in this role, you have:

• High School Diploma/GED.

• Proven railroad experience and validated training experience.

• Knowledge of the Code of Federal Regulations.

• Strong interpersonal skills and a dynamic personality needed to effectively collaborate with people at all levels within the organization, customer, and community.

• Knowledge of EHS, Safety, and understanding of OSHA rules.

• Setting you apart from others would be knowledge of Siemens railroad equipment, specifically Charger locomotives and Siemens coaches.OSHA 30 certification a plus.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.

• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.

• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.

• Solve the world's most significant problems – Be part of exciting and innovative projects.

• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!

• Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Orlando, FL is $107,500 - $145,000 and the annual incentive target is 10% of the base salary. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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Equal Employment Opportunity Statement

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