Description

Essential Duties and Tasks

· Manage programs and activities of the quality department

· Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.

· Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.

· Participate in the development, implementation and administration of quality specifications and systems.

· Monitor and report on progress against metrics and goals

· Visit customers and suppliers when necessary.

· Responsible for all activities associated with internal and external audits.

· Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.

· Monitor site quality and food safety metrics and develop counter measures as needed.

· Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.

· All other duties as assigned.

Qualifications, Education and Experience

· BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience

· Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required

· Strong data management skills preferred.

· Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.

· Effective coaching, training and facilitating experience.

· Solid working knowledge of quality processes and related manufacturing

· Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook

· Maintains strict confidentiality and protects privacy of confidential/sensitive information.

Qualifications

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Team Player: Works well as a member of a group

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category: Quality

Full-Time