Job Description

Our client, an industry leader in automated Parking Systems and Services, is looking for a Service Manager local to Orlando. This person will be responsible for achieving branch operational goals by managing customer service requests, management of 4 field technicians, and assisting in project installations. This individual will work cross functionally with sales, operations, project management to help deliver on project installations and servicing existing products. This role will require traveling to customer sites and back to their office, the expectation is 50% in the field and 50% in the office. This role is unique as you'll be in a hybrid role between technician work and managerial responsibilities. Our client provides a company vehicle and tools to travel to customer sites to fix mechanical, hardware, and software problems with their automated parking system. Problems that often occur are mechanical issues with access gates, cabling or network issues with POS Systems, credit card readers, and onsite camera's. This role will also be responsible for management & documentation of inventory and warehouse staff. Our client is looking to pay around 70k per year.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Experience managing scheduling, dispatching, debriefing technicians

Extensive experience in new cabling/telecommunication

Troubleshoot POS systems, Kiosks, access control, or networked devices

Excellent written and verbal communication skills

Ability to assist in P&L of a branch location Prior parking industry experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.