Job Description

The Director of Operational Excellence has broad oversight for all departmental programs within a

business unit including identification, development, progress tracking and outcome reporting. In

addition to any newly identified programs, standard required programs are: Quality and Compliance,

Employee Engagement, Recruitment and Onboarding, employee specific needs such as CiCare,

Workplace Safety, Patient Experience, Contract Management and New Software Implementation.

Efficiency of operations across all departments will be demonstrated. With strong focus in leadership,

strategy execution and innovation, this critical member of the business unit leadership team serves as a

key advisor to the Executive Director/Administrative Director to ensure the integrity of the business unit

services while meeting the business objectives of the organization.

What you will do

Sets vision for and leads department priorities.

Partners with Executive Director/Administrative Director in short and long range planning

activities that align with the operational plan, incorporate innovation and new technologies

and promote the individual needs of each business unit.

Acts in an advisory role to all departments, programs, staff and leaders.

Maintains a Master Program Schedule (FACI) and regularly reports on progress to all Senior

leaders.

Develops an Annual Report.

Leads recruiting, onboarding and hosting of events ensuring adequate staffing levels to support

daily operations.

Leads Quality and Compliance programs ensuring safe, best in class care for patients, staff and

visitors as applicable.

Oversees contract administration needs including initiation, vendor performance and financial

oversight.

Partners with Business Operations and Strategic Initiatives (BOSI) & leadership to prepare

budgets, monitor FTE variances, track financial outcomes and make recommendations.

Implements, oversees and continuously improves systems, processes and standard work to

drive the successful management of operations.

Facilitates effective communication across the enterprise. Builds, develops and grows business

relationships with stakeholders and vendors.

Supports professional growth of direct reports through identification of learning needs,

designing developmental plans, and facilitating learning opportunities.

Coaches, mentors, and motivates direct reports in order to meet business unit program goals.

Pay range for this role is $155,000 - $195,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

6+ years of related work experience required at a Director level

Strong project management methodologies and leadership skills supporting more than 3 teams

Experience with strategic planning, business planning, KPI's, tracking and change management

Bachelor's degree required

Proficiency with Excel and Power Point Background in health care or hospital

PMP

PPMP

Data Analytics null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.