Description

Our mission for Search Assistance is to help customers express their intents and navigate them to the right Amazon destinations worldwide (WW). We own three customer-facing features on all devices types WW: Autocomplete, Spelling Correction, and Related Searches. When customers place their cursor on the search bar before typing, we help them pick up from where they left off by showing their recent searches and inspire them by displaying trending searches in Autocomplete. As they start typing, we help them by completing their queries to reduce search efforts and enhance their conversational experience. We also enable direct navigation to other relevant Amazon destinations such as Health Services, Brand Stores, and Influencer pages. We detect and correct misspelled prefixes and queries submitted by customers, offer spelling correction suggestions or providing auto-correction. When customers scroll to the bottom of the search page, we present Related Searches to help them easily reformulate their current queries. Overall, We aspire to understand customers’ intents and help them in (re)formulating those intents to reduce their search and exploration efforts.

Key job responsibilities

Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.

• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.

• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.

• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.

• Design and code the right solutions starting with broadly defined problems.

• Work closely with a group of highly talented and motivated software engineers to deliver high-quality software and maintain operational excellence.

• Mentor junior engineers and help them on their technical improvement and long-term growth.

Basic Qualifications

• 5+ years of non-internship professional software development experience

• 5+ years of programming with at least one software programming language experience

• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience as a mentor, tech lead or leading an engineering team

• Excellent communication, both verbal and written

• Experience of working with Scientists to deliver complex projects related to ML and/LLM

Preferred Qualifications

• 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Master's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.