Zoetis, Inc. Troubleshoot and provide solutions to commercial producers on flock health/management issues. Advise customers in designing flock health, vaccination and coccidiosis control programs to accommodate their needs. Responsible for technical planning and execution of customer trials within budgeted expense levels. Assist in the development of a long term technical strategy for current and future growth of new and existing products. Work with cross functional teams to develop and implement account strategies. Provide effective market feedback to initiate efforts from internal groups to improve the overall technical service function and enhance company service expertise and know-how. Develop and present at key industry technical and commercial meetings. Serve as liaison between company and universities working on industry issues. Work with our internal regulatory department on field and product issues. Work with marketing on technical information and the development of support material for Zoetis products used in the poultry industry. Contribute expertise to the research and development group for future new product development and implementation into the poultry industry. Participate and provide technical input to Sales & Service management team meetings. Assist in cross training of technical service team and service representatives in the following areas. Troubleshoot customer site problems as needed. Deliver customer service training. Provide assistance and leadership for new customer qualification, training and installation. Provide effective market feedback, collaboration and assistance in data development with internal groups and third party customer suppliers. Handle customer complaints and facilitate resolution. Oversee new trials and introduction. Provide customer seminars and organizational support. May perform other duties as assigned. Domestic travel to client sites required 85% of the time. DVM with Avian Medicine Residency required. Fluency in Spanish required. Telecommuting permitted. To apply, email your resume to Helen.Ljubicich@zoetis.com and reference job #7522452