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Robert Half Collections Specialist in Pasadena, California


perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration.

Collections Outreach:

· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.

· Implement effective collection strategies to recover outstanding balances.

Negotiation and Resolution:

· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.

· Resolve disputes and address customer inquiries related to overdue payments.

Payment Reconciliation:

· Reconcile customer payments with outstanding balances.

· Ensure accuracy in recording and tracking payments received.

Documentation and Record Keeping:

· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.

· Document any agreements made with customers regarding payment plans.

Reporting and Analysis:

· Generate and analyze reports on accounts receivable aging and collection performance.

· Provide insights into trends, challenges, and potential areas for improvement.

Credit Risk Assessment:

· Assess the creditworthiness of customers and recommend appropriate credit limits.



Collections Specialist candidates should have excellent communication skills and determination. Previous phone experience is preferred and strong MS Office skills are required

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:/// .