UNION STATION

HOMELESS SERVICES

Position Description

TITLE: Employment Status:

Housing Navigator, Family Solutions Center
Regular Temporary

DEPARTMENT: Full Time Part Time

Programs
Reg. Hours Worked:

REPORTS TO:

FSC Program Managers Exempt Non-Exempt

**[JOB SUMMARY[:

[The Family Solutions Center (FSC) Housing Navigators provide case management and housing location services for assigned program participants. The Housing Navigator collaborates with Care Coordinators at interim housing sites and through housing programs to connect families experiencing homelessness to permanent housing.

[ESSENTIAL FUNCTIONS INCLUDE[, but are not limited to the following:** ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}

Manages a caseload of 20-25 households that have been matched to Housing Navigation slots.

Rapidly enrolls referrals received from LAHSA, the Family Response Team and/or interim housing providers, including gathering documentation needed for enrollment and creating Housing and Services Plans (HSP) in collaboration with participants.

Assists participants in identifying and applying for units, time limited subsidy programs, housing vouchers, and/or permanent supportive housing resources, based on the familys needs.

Collaborates with Care Coordinators to support the lease up process, including verifying property ownership, inspecting units, submitting move-in packets, and facilitating warm hand-offs with the care coordination team.

Connects participants to resources that support housing stabilization and promote wellness, including medical, mental health and/or substance use services, employment, child care, etc.

Engages households on a consistent basis to provide support related to HSP goals. Frequency of services will be based on the needs of the family. Weekly visits are required for unhoused participants and home visits must occur at least once a month for housed participants.

Provides trauma informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards.

Strives to recognize the best in each participant and supports the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques.

[Acts as an advocate for participants who are experiencing housing barriers (e.g. poor credit, evictions, etc.), while ]{arial",sans-serif"=""}