Position Summary

The Manager, Operations reports to the Director, Operations and is responsible for motivating, developing, and leading a team of five Supervisor direct reports and 125 indirect associates.

The Manager will lead the night shift operations and ensure all Cardinal Health operational, financial and safety procedures are followed, enabling relevant key financial performance indicators are met and operational goals are achieved. The warehouse, located in Boston, MA, is 230,000 square feet and picks, packs, and ships approximately $8 billion in pharmaceutical products annually. The Manager, Operations role is essential to maintaining clear and frequent communications with different levels within the organization as well as with customers.

Hours: Sunday-Thursday: 7:00pm – 4:00am (Some Flexibility)

Temperature-Controlled

What Operations Management contributes to Cardinal Health

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Responsibilities

• Leads a team of 5 Supervisors and 125 Associates to ensure timely distribution and receipt of product while meeting distribution center standards of budget, policies, procedures, and quality

• Monitors warehouse productivity, adheres to budget requirements, works towards obtaining distribution center programs and coordinating all necessary repairs

• Recommends and implements programs, policies, and strategies to increase production and efficient space utilization within the facility

• Implements and administers all policies and procedures

• Ensures quality service is provided to the customers, ensures prompt follow-through on customer correspondence related to shipment of merchandise and stock-on-hand

• Handles general employee inquiries and resolves concerns

• Responsible for supervisory and employee population development, training, coaching, counseling and performance appraisals

• Maintains positive employee engagement

• Must be flexible with work schedule to be a visible leader and maximize employee interactions for a multi shift distribution operation

• Manages professional employees and supervisors; manages business support, technical and production staff

• Has accountability for managing financial resources and inventory levels in excess of $230M

• Provides technical guidance to employees

• Develops processes and procedures to implement functional strategies

• Has in-depth expertise in own job family and knowledge of the related job families

• Applies expertise to improve effectiveness and provide guidance to employees in own area

Qualifications

• Bachelor's degree preferred

• Lean Six Sigma (LSS) experience preferred

• 6+ years of warehouse operations experience preferred

• 3+ years of leading and developing teams and building employee engagement in a warehouse operations environment preferred

• Strong communication skills

• Strong knowledge of Microsoft Office products\

Anticipated salary range: $95,300 – $136,200

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 06/03/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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