Veterans Services Officer, DMVA

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Veterans Services Officer, DMVA

Salary

$58,035.00 - $88,235.00 Annually

Location

Allegheny County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2024-93501

Department

Department of Military & Veterans Affairs

Division

MV Vets Srvs Pittsburgh

Opening Date

09/16/2024

Closing Date

9/25/2024 11:59 PM Eastern

Job Code

48250

Position Number

50293908

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

00136202

Bureau / Division

Pittsburgh Veterans Services Office

Worksite Address

William S. Moorhead Federal Building

Worksite Address

1000 Liberty Avenue, Suite 1612

City

Pittsburgh, Pennsylvania

Zip Code

15222

Contact Name

Donald P. Seroka

Contact Phone

412.395.6226

Contact Email

dseroka@pa.gov

• Description

• Benefits

• Questions

THE POSITION

Do you like helping people gain access to available benefits? Are you ready to use your great communications skills to help Pennsylvania's veterans? The Department of Military and Veterans Affairs is seeking an organized and compassionate Veterans Service Officer. Join a team that is dedicated to caring for those who have proudly served our country. Apply today!

Watch this video (https://www.flickr.com/photos/panationalguard/40381884892/in/album-72157689769595704/) to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs.

DESCRIPTION OF WORK

A Veterans Services Officer is responsible for the management and maintenance of claims for veteran benefits and services. You will assist with initiating claims and following them through until completion of final determination. Good communication skills are necessary to correspond with medical professionals to validate claims and process appeals to claims. Additionally, you will have the opportunity to s peak before community groups and organizations to explain veterans programs.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50293908) .

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 8:15 AM to 4:30 PM, Monday - Friday, with a 45-minute lunch.

• Some overnight travel may be required.

• Telework: You may have the opportunity to work from home (telework) part-time, reporting to the office at least 5 days per pay period after completing training and certification. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Five years of experience in analyzing and determining individuals' eligibility for public benefits or services programs; or

• One year as a Veterans Services Specialist, DMVA (commonwealth title); or

• One year of experience in analyzing and determining individuals' eligibility for public benefits or services programs and a bachelor's degree in human services, business administration, public administration, or a related field;or

• An equivalent combination of experience and training.

  Special Requirements:

• This position is required to possess valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer or eligibility for accreditation within one year from the date of employment.

  Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• One year experience as a Veterans Services Specialist, DMVA

• Experience analyzing and determining individuals eligibility for public benefit programs

• Experience with veterans benefits and services programs

• Experience analyzing and determining individuals eligibility for veterans benefits and services programs

• Completion of military service in a branch of the United States Armed Forces and separation under honorable conditions

• Possession of a valid Pennsylvania non-commercial class C driver's license or equivalent

• Valid accreditation or eligibility for accreditation by the U.S. Department of Veterans Affairs as a veterans service officer

  How to Apply:

• Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

  Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

  Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

  If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

  The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Veterans Services Specialist, DMVA for one or more years full-time?

• Yes

• No

  02

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  03

  How many years of full-time experience do you possess in analyzing and determining individuals' eligibility for public benefits or services programs?

• 5 years or more

• 4 but less than 5 years

• 3 but less than 4 years

• 2 but less than 3 years

• 1 but less than 2 years

• Less than 1 year

• None

  04

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  05

  How much college coursework have you completed in human services, business administration, public administration, or a related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

• Graduate coursework

• A conferred Bachelor's degree

• 120 or more credits

• 90 but less than 120 credits

• 60 but less than 90 credits

• 30 but less than 60 credits

• Less than 30 credits

• None

  06

  Preferred Qualification: Do you have one year as a Veterans Services Specialist, DMVA?

• Yes

• No

  07

  Preferred Qualification: What level of education do you have?

• Doctorate degree

• Master's degree

• Bachelor's degree

• Associate degree

• Some college

• High school diploma or GED

• Other

  08

  Preferred Qualification: If you have a degree, in what field is your degree?

  09

  Preferred Qualification: How many years of experience do you have in analyzing and determining individuals eligibility for public benefit programs?

• None

• Less than 2 years

• 2-3 years

• 3-4 years

• 4-5 years

• 5 or more years

  10

  Preferred Qualification: How many years of experience do you have with veterans benefits and services programs?

• None

• Less than 2 years

• 2-3 years

• 3-4 years

• 4-5 years

• 5 or more years

  11

  Preferred Qualification: How many years of experience do you have in analyzing and determining individuals eligibility for veterans benefits and services programs?

• None

• Less than 1 year

• 1-less than 2 years

• 2-less than 3 years

• 3-less than 4 years

• 4-less than 5 years

• 5+ years

  12

  Preferred Qualification: Have you completed military service in a branch of the United States Armed Forces and separated under honorable conditions?

• Yes

• No

  13

  Preferred Qualification: Do you possess a valid Pennsylvania non-commercial class C driver's license or equivalent?

• Yes

• No

  14

  Preferred Qualification: Do you have a valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer?

• Yes

• No

  15

  Are you willing to be eligible for accreditation by the U.S. Department of Veterans Affairs as a veterans service officer within one year from date of employment?

• Yes

• No

  Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov