Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview

Discover opportunities designed to set your career in motion! The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & Team Overview

The Xfinity Growth, Innovation, and Experience Organization drives business growth and customer engagement with emphasis on how Xfinity takes its products and services to market — and delivering a reliable, end-to-end experience to our customers, no matter which market or region they live in. XGIE teams are responsible for Xfinity brand and product strategy, including its video, broadband, voice, home, and mobile products, as well as consumer sales and marketing, digital platforms, and data intelligence.

The Enterprise BI team champions the use of data and analytics to inform the critical decisions that drive our business every day and develops solutions that impact top and bottom-line performance. Responsible for:

• Promoting the use of aligned and accessible enterprise data assets

• Driving analytics to inform, accelerate, and enhance business decisions

• Delivering rigorous, objective, and advanced analytics & research

• Providing leaders with trusted and reliable reporting solutions'

• Implementing AI/ML solutions to drive growth and operational efficiencies

Role Description

Do you have a passion for data? Do you want to be a part of empowering data-driven business decisions and strategies? Are you naturally curious and excited about the possibilities of transforming raw data into actionable information?

As an Analyst Intern on the Enterprise BI – Data Products & Governance team, you will have the opportunity to collaborate with functional and technical analysts, engineers, subject matter experts, and key business stakeholders to ensure that the EBI portfolio of curated data products aligned with business needs and seamlessly evolve at the pace of the business.

This role will be responsible for collecting, sanitizing, aggregating, and analyzing data stored on multiple platforms and technologies related to internal customer (business stakeholder) interactions for creating a standard set of customer-service related key performance indicators. The ideal candidate is comfortable with researching how to extract data from multiple technologies, drawing inferences from that data, and preparing their findings in a presentation that can be shared with department leadership. The goal for this project is to create a repeatable process that can be scaled across the portfolio for measuring customer service effectiveness and (eventually) customer satisfaction. These findings will help to shape the future strategy for the Data Products & Governance team in their mission for supporting our internal customers.

Job Responsibilities

Responsibilities include but are not limited to:

• Research and implement data collection techniques (both structured and unstructured)

• Analyze collected data to identify insights

• Establish Key Performance Indicators based on available data and insights

• Present findings and recommendations to department leadership

• Other duties and responsibilities as assigned.

Preferred Skills

• Comfort with a programming language for data collection and analysis (Python preferred)

• Familiar with SQL / Relational Databases

• Experience with data visualization (Tableau preferred) and data analysis techniques

• Ability to tell a data-driven story through presentations

• Preferred Majors: Any (with relevant interest / experience with above preferred skills)

Minimum Qualifications and Eligibility Requirements

• Currently pursuing a bachelor’s degree from a United States-based college or university

• Rising Junior or Rising Senior only (must have a graduation date between Winter 2025- Spring 2027)

• Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)

• Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025

• Authorized to work in the United States with no current or future sponsorship needs

• Available to report in-person to the work location on the job posting (unless virtual offering)

• Comcast is an Affirmative Action/EEO employer M/F/D/V

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Salary:

Base Pay: $32.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Relevant Work Experience

0-2 Years

Job Family Group: Functional Operations

Intern Rotational: Intern