Reference #: 4594660 THE POSITION Are you dedicated to uncovering financial solutions that can truly impact the lives of our veterans? The Delaware Valley Veterans' Home seeks a driven individual to assess the monetary situation of residents entering our long-term care facility. If you are friendly, organized, and eager to build a meaningful career supporting veterans, apply today and be a part of this fulfilling endeavor!

Watch this video to see how you can make a difference for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

DESCRIPTION OF WORK As a Facility Reimbursement Technician, you will play a crucial part in our facility's financial processes. Your responsibilities will involve delving into the economic backgrounds of individuals and ensuring that all necessary documentation is completed accurately and comprehensively. You will be responsible for compiling and completing admission assessments and meticulously verifying the financial qualifications of every new resident. Your role will also require you to closely monitor the application progress of incoming veteran residents, serving as a vital link between insurance companies and our residents. Alongside this, you will oversee the collection of maintenance fees, aid, and other essential payments. Furthermore, you will address and resolve customer inquiries and concerns relating to monthly charges, estate billing, and complaints through phone conversations and written correspondence, ensuring that all issues are handled with the utmost care and attention.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Full-time employment; 37.5-hour work week Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Three years of experience involving public contact work in the billing and collection of financial accounts or debts; or An equivalent combination of experience and training. Completion of college-level work with major course work in business administration, finance, accounting, health care management, or a related field may be substituted for required experience on a year-for-year basis.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. You must be able to perform essential job functions.

Legal Requirements: A conditional offer of employment will require a medical examination. This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above applica ion requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.