Reference #: 1011438 SHIFT:Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview * Plans, forecasts and implements new technologies of high complexity. * Demonstrates advanced knowledge of multiple advanced technologies and expertise in the management, administration, configuration, maintenance, and repair of hardware and operating production systems. * Capable of interfacing and consulting with users, management, and support and technical staff on projects, planning, issues, policy, reports, troubleshooting, and installations. * Exhibits excellent technical and time-management skills which demonstrate the ability to manage projects and deliverables by expected due dates. * Demonstrates advanced knowledge of and expertise in existing and cutting edge technologies. * Exhibits expert knowledge in the use of existing and future technologies. * Coaches and mentors Level I staff, Level II staff and peers with differing detailed knowledge. * Serves as expert for management task forces and committees. * Participates and provides feedback to improve CHOP corporate and DTS processes including, but not limited to, work flow, project management, time accounts and employee reviews.

What you will do A Systems Engineer is a senior contributor with similar responsibilities as the Systems Engineer II, but with a greater degree of complexity. A Systems Engineer III may be involved in some leadership activities. A Systems Engineer III also: Works extensively with the DTS organization on projects, planning, issues, policy, reports, troubleshooting and installations. Utilizes monitoring, performance analysis, systems management, software and hardware equipment to troubleshoot and isolate problems. Provides technical support to manage and deliver projects by expected due dates. Attends technical meetings with customers to gather information for reporting, project planning, and technical decision-making. Communicates production problems to affected clinical users as appropriate, following problem management procedure. Design and provide the technical lead, engineering for a variety of infrastructure applications Responsible for advanced integrated systems engineering in a heterogeneous environment Trains and mentors junior team members

Education Qualifications High School Diploma / GED Required

Experience Qualifications At least five (5) years hands on experience performing system administration and engineering for one of the following systems UNIX, Windows, IBM, HDS, Citrix, Infrastructure as a service/ Cloud and Virtualization technologies (Xen, Vmware, Microsoft Server). Required and Previous experience implementing large, complex, enterprise class solutions in a global environment. Required At least six (6) years hands on experience performing system administration and engineering for one of the following systems UNIX, Windows, IBM, HDS, Citrix, Infrastructure as a service/ Cloud and Virtualiz tion technologies (Xen, Vmware, Microsoft Server) Preferred or Senior level experience in developing emerging technology solutions Preferred

Skills and Abilities Along with Level II requirements, Level III role requires the following: Citrix Concentration: Senior level Citrix background and experience, including XenApp and Provisioning Server, software delivery, packaging, Windows, Microsoft Terminal Services experience is required. Previous experience in enterprise class healthcare organizations is strongly preferred. Windows Concentration: Superior experience with scripting and automating execution of configuration and data collection tasks utilizing tools and languages such as VB-Script, WMI, ADSI, Power Shell or similar tools. Solid, senior level experience with Windows Server, Active Directory, other Microsoft BackOffice products and Server virtualization. Exceptional skill set and understanding of MS Windows O/S networking technology including Domains, Trusts, Active Directory sites, Security, DHCP, DDNS, IIS, ISA Knowledge of Kerberos protocol client-server exchange. Red Hat Linux, Unix Concentration: At least 3 years experience in in writing and maintaining scripts (e.g. krnshell or Perl) and cron jobs. Experience designing and implementing Virtualization technologies in a HA configuration. Experience supporting both medium (p550/570) and large (p595) pSeries systems. Power6 platforms. Red Hat Linux, Unix Concentration: senior level experience with compute hardware, storage and software components across multiple platforms such as Red Hat Linux, Windows server and IBM AIX (Unix) platforms, IBM WebSphere Application Server, EPIC applications, and Oracle and DB2 database technologies, however the primary focus will be on Red Hat Linux and UNIX AIX. Senior level experience with virtualization and scripting. SAN Concentration: Experience and industry knowledge relating to chop specific current technologies and hardware. At least five (5) years hands-on experience with large SAN installation. Demonstrated expertise in Design, Planning, Implementation, Support, troubleshooting and administrative aspects of SAN Storage, Red hat, Unix Operating Systems, Tivoli Storage Manager, LTO, STK Tape Library Technologies, IBM and Hitachi Enterprise Storage Servers/Arrays and Storage Area Networks. Provide expert support, monitoring and troubleshooting for systems storage devices and fabric. Senior level experience with design and deployment of SAN technologies - Blade Systems, Fibre Channel/SAN. In-depth knowledge of storage and fabric monitoring and performance tuning utilities including native tools . Cloud Concentration: Engineer and manage a fully automated, highly elastic cloud orchestration framework over multiple IaaS providers. Stay up-to-date on new technologies and automation techniques to improve the quality and efficiency of technology operations Monitoring Concentration: technical lead for centralized monitoring infrastructure. Support the monitoring infrastructure in delivering and maintaining the system management event monitoring capabilities. Monitoring Engineer will also ensure that the monitoring infrastructure will integrate the necessary functionalities to monitor that the quality of the services offered by Information Services is compliant with service specifications. Work in cooperation with Engineering and Operational staff ensuring that monitoring capabilities are on target with operational needs service lines/elements and criteria (including systems and networking hardware, devices, platforms and applications). Act as a SME (Subject Matter Expert) in at least one infrastructure area and demonstrates a solid understand