Lead QA Engineer - 90280654 - Philadelphia

*Date:  *Oct 28, 2024

*Location:  *

Philadelphia, PA, US, 19104

*Company:  *Amtrak

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES: The Lead Quality Assurance (QA) Analyst works on multiple programs/systems for multiple Amtrak business units. This position is responsible to oversee all aspects of quality assurance/control including establishing metrics, applying industry best practices, and processes in developing new tools for train control system. Supervises and tests validity of enhancements and maintenance of Amtec Train Dispatching software to ensure quality goals are met and to ensure compliance with Federal and Amtrak's standards and policies. In this role, the Lead QA Analyst is responsible for the review of all requirements mapping to test cases, test plans and test results and is a key participant in the PMO Q-Gate process. They are involved in all phases of the QA process and the implementation of quality assurance objectives. This includes the enforcement of current Amtrak QA processes including the monitoring and evaluation of Requirement and Test deliverables. The Lead (QA) Analyst interacts with all members of the project team including architects, business analysts, system analysts, project managers, the development team and quality control team to assure successful development, testing and implementation of project requirements helping to ensure that projects meet Amtrak's quality deployment goals.

ESSENTIAL FUNCTIONS:

• Manages and supervises implementation of Amtec projects for NYD, SED, NED & Central division CETC systems.
• Assist field personnel in performing quality control equipment operation testing.
• Reviews and updates QA standards and procedures to comply with industry methodologies and standards.
• Demonstrated relevant hands-on technical experience working within a large mission critical computer system environment.
• Experience in integration, quality assurance, configuration management of HP Nonstop systems and LINUX Workstations.
• Supervises contractors and Amtrak special duty employees. 
• Works on projects of all levels of complexity within any of the IT development environments.
• Reviews formal test plans and documented test results.
• Review of project deliverables and produces the compliance checklist.
• Monitors, evaluates and makes recommendations on QA tasks within enterprise-wide processes such as;  test life cycles, change management and release management.
• Assists in creating standard operating procedures and metrics based on best practices for the QA team.  Identifies and proposes areas of improvement throughout the QA process.
• Conducts investigations on identified technical and operational problems on installed networks, systems and products.
• Produces QA Root Cause Analysis document following problem investigation.
• May make recommendations regarding softwar defects and/or project timelines.
• Prepares, maintains and reviews documentation on all QA phases.  
• Provides coaching to less-experienced individuals.
• Verifies that documented system requirements have been met.
• Supports continued evolution of QA strategies and activities supporting best practices and quality deployments.

MINIMUM QUALIFICATIONS:

• Bachelors degree in Computer Science, Information Systems, Business or related foield with 6+ years of work experience and or equivalent work experience. 
• 10+ years of relevant work experience to satify education and experience requirements
• Strong knowledge of quality anagement.
• Experience in Real Time Train traffic control systems with emphasis on Quality Assurance and Test A+
• Knowledge of large-scale computer center operations
• Familiar with Web Services
• Configuration/Release mangement tolls ei: GIT/BitBucket/Jira/Confluence

• Ability to identify technical and operational issues on installed networks, systems and products.

   

PREFERRED QUALIFICATIONS:

• Strong working knowledge of railroad signal circuit plan symbols, nomencalture, and circuit logic is A+
• Working knowledge of railroad circuit design as applied in signal systems is A+
• Knowledge of C&S euipment (relay racks, batteries, etc.)
• Knowledge of Amtrak's interlocking layouts and physical characteristics

• 8+ years of relevant experience.

   

WORK ENVIRONMENT

• Work is performed Onsite and can move to Hybrid 3 days per week
• May require travel up to 10% of the time 

• Requires on-call ststus

   

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills.

Phila BST