Reference #: 4573844 THE POSITION We are in search of enthusiastic and personable individuals who are eager to contribute to providing exceptional customer service within the dynamic setting of our Fine Wine & Good Spirits stores! If you have a passion for food and wine pairing, and enjoy assisting customers, this role presents a fantastic chance to showcase and enhance your expertise!

DESCRIPTION OF WORK This role involves leading a shift in a PLCB liquor store, where the primary responsibility is to oversee the work of lower-level clerks and ensure the smooth operation of the store during the shift. This includes tasks such as managing customer service, operating the cash register, unloading shipments, stocking shelves, creating displays, and maintaining the cleanliness of the store. Additionally, providing on-the-job training to lower-level employees, assigning and reviewing their work, completing accounting and inventory reports, managing cash, and resolving customer and product-related issues are also part of the role. While routine duties are performed independently, guidance from a manager or assistant manager may be sought for new or unusual circumstances, and the overall performance is reviewed through conferences and reports for adherence to policies and procedures.

The shift lead is expected to be hands-on and actively involved in the day-to-day operations of the store, ensuring that all tasks are carried out efficiently and in accordance with store policies. This position requires strong leadership skills, the ability to multitask, and a keen attention to detail. The shift lead must also be able to effectively communicate with both customers and lower-level employees, as well as demonstrate a thorough understanding of store procedures and policies. Additionally, the ability to adapt to changing circumstances and make decisions under pressure is crucial for success in this role. Overall, the shift lead plays a vital role in maintaining the store's operations and ensuring a positive customer experience.

Work Schedule and Additional Information: Full-time employment, 75 hours bi-weekly Work hours may vary from 7:00 AM to 10:00 PM, Sunday- Saturday. Salary:The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (commonwealth titles); or Six months of retail sales work. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the linkand click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from considera ion for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.