Reference #: 2771396 Description Position Summary The Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program regulations.  The Program Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed. Essential Duties and Functions Leadership, Staff Management and Organizational Strategy Supervises program  staff and maintains an organizational culture and services where  professionalism, quality care, employee engagement and empowerment where  services that further RHD's values are recognized and rewarded. Ensure that the  program team is knowledgeable about the corporate strategic and service  line operational initiatives and provides an understanding of each  initiative and how it relates to directly to their program. Develops and monitors  program using metrics to ensure quality staff support, oversight, and  development throughout the program. Oversees and  participates in the recruitment, hiring, training, evaluation and  disciplinary process for all employees. Ensures program is  filling staffing vacancies in partnership with the HR  Team. Quality Assurance Collaborate with the  Service line Clinical Directors to ensure that services are trauma  informed, person centered and ensuring that the recognized best practices,  including Evidence Based Practices are implemented. Collaborate with the  Clinical Quality Team in the implementation of initiatives supporting the  related RHD Strategic Objectives and other corporate wide clinical  initiatives. Ensures that all  consumers have current and appropriate ISP's or treatment plans in place,  that their needs are met, and that they are being enabled to experience  the highest level of independence and/or recovery possible. Finance, Development, and Other Operations Works with program  team, service coordination team, and revenue cycle team to ensure that all  individuals supported have current authorizations and that all services  and related notes are entered into the electronic health record timely and  according to policy.  Assists in the resolution of outstanding/unpaid  services and claims. Oversees and  authorizes program financial processes, expenditures and transactions,  including but not limited to accounts payable, payroll, and consumer  funds, to ensure compliance with established policies and procedures. Communicate  funder/government information to program team to ensure understanding and  compliance and  attend local funder/government meetings, as requested by Regional  Director. Monitor and ensure  all required, regulatory documentation is complete, accurate and submitted  in a timely manner. Essential  Duties Addendum Qualifications * A bachelor's degree from an accredited college with a major in human services or business management * 3 years of experience in a human service agency, which included supervision of others, direct service and program planning. Masters preferred. Spanish speaking and ASL preferred, but not required. * Knowledge of and compliance with the State Regulations and IDS Guidelines * Ability to effectively use computers, pertinent technology, and mobile devices * Ability to effectively communicate both verbally and in written form * Ability to support and implement RHD values and beliefs * Ability to engage clients and staff in effective, therapeutic, and healthy interactions * Criminal record clearances, as dictated by the assigned programs Qualifications  Addendum Working conditions Hazard and Atmospheric Conditions Exposure to Fumes Exposure  to Dust Exposure  to Extreme Heat Exposure  to Extreme Cold Wet  and/or Humid Exposure  to Loud Noise Exposure  to Confined Places Mists  or Gases Exposure  to Mechanical Hazards Exposure  to Chemical Hazards Exposure  to Electrical Hazards Exposure  to Burn Hazard Additional Special  Working Conditions: Physical requirements Lifting Requirements ? Sedentary:  exerting up to 10 pounds of force occasionally, and/or a negligible amount of  force frequently or constantly to left, carry, push, pull or move objects  (including self). Most work involves sitting majority of the time. ? Light: exerting up to 20 pounds of  force frequently, and/or negligible amount of force constantly to move  objects. The use of arm and/or leg control requires force greater than  sedentary, but worker still sits majority of time. ? Medium:  exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of  force frequently, and/or up to 10 pounds constantly to move objects. ? Heavy:  exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of  force frequently, and/or up to 20 pounds of force constantly to move objects. ? Very  Heavy: exerting over 100 pounds of force occasionally, and/or move 50  pounds of force constantly to move objects. Physical Requirements Stand  or Sit (stationary position) Walk Use  hands or fingers to handle or feel (operate, activate, prepare, inspect,  position) Climb  (stairs/ladders) Talk/Hear  (communicate, converse, convey, express/exchange information) See  (detect, identify, recognize, inspect, assess) Pushing  or Pulling Repetitive  Motion Reaching  (high or low) Kneel,  Stoop, Crouch or Crawl (position self, move) Additional Requirements: The Program  Director will be required to lift, sit, stand, and/or walk for extended  periods of time and as necessary assist individuals in service with their  daily needs. Reporting Relationships * Direct Supervisor: Regional Director/Service Line Director * Directly Supervises: Multiple positions within the program. * Ancillary Support to: All staff within the program, finance, facilities, QA, Risk Management, Incident Management

Requirements

If the position being applied to reports within the city of Philadelphia PA: RHD employees working in programs within the City of Philadelphia are required to provide proof of Covid vaccination. If not fully vaccinated, they must receive at least one shot in a two -dose series or a single dose in a one-dose series before beginning in-person shifts. Final doses must be received within 8 weeks of hire. RHD's vaccine requirements for the Corporate Office located at 4700 Wissahickon Avenue; Suite 126, Building A. Philadelphia, PA: The Corporate Office is not a service location.  Therefore, RHD has determined that vaccinations are not required to work out of or to visit the office. As a reminder and as stated in prior communication, vaccinations are required for those who visit or work in Philadelphia programs and/or service locations.

Resources for Human Development is an equal opportunity employer.  All q