Reference #: 9301586 Job Summary: The Durable Mechanical Circulatory Program Coordinator provides scheduling support for all required testing and procedures for LVAD evaluations and acts as a consistent point of contact to patients. Oversees LVAD device inventory, maintenance and troubleshooting support. Provide administrative support to the LVAD Nurse/NP Coordinators and works collaboratively with office staff, physicians, patients, and their families in a compassionate and tactful manner to ensure continuity of care.

Essential Functions: Coordinates scheduling of diagnostic studies, consultations, and procedures, and obtains any required pre-certifications/prior authorizations for pre/post VAD. Conduct frailty assessments and patient satisfaction/quality of life surveys along the VAD continuum. Perform clerical duties including but not limited to answering phone calls/managing ldquo;in basketsrdquo;, obtaining and scanning patient records, test results, etc. Provides VAD device management support which includes but is not limited to equipment assembly and external setup, assistance with response to equipment related alerts/alarms via phone, and ensuring patient have all required equipment. Provide patient and support equipment education. Manage inventory and ordering of VAD equipment/supplies for post-VAD patients and MCS program. Collaborate with Biomedical Engineering and SPD to ensure all equipment is properly maintained and within designated use window. Manages or assists with program outreach, production of patient education materials, and obtaining/scanning patient records. Maintain program regulatory requirements for Joint Commission for MCS program. Other duties as assigned.

High School Diploma or equivalent completion; Minimum of five (5) years experience in health care. Excellent communication skills Certification through an accredited Medical Assistant Program OR Emergency Medical Technician (EMT) program. Proficient in MS Word/Excel Highly organized Ability to work independently.

About Jefferson Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

As an employer, the Jefferson Enterprise maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applicati ns from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.