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FREEMAN Senior Account Coordinator, Events in PHILADELPHIA, Pennsylvania

Position Overview:

The Senior Account Coordinator, Events (SAC) works closely with the entire events team, specifically supporting the Account Director. The SAC is responsible for maintaining client relationships, vetting new business opportunities, managing financial records, assisting in RFP and RFI development and owning small B2B and B2C events. Must collaborate well with a team and provide excellent customer service.

Responsibilities:

  • Support Account Director in developing program budgets, roles & responsibilities and project timelines to share with clients.

  • Project coordination of events programs, including organization and management of project folders and documents and meeting notes-taking.

  • Assist in RFP/RFl process including team scheduling, liaising with the marketing team, developing internal timelines, support with budget development, scheduling executive reviews and managing internal teams.

  • Participation in sales pitches and capabilities meetings for prospective clients.

  • Assist Account Director and liaise with marketing team on program recaps, case studies, and awards submissions

  • Full understanding of all accounts and corresponding programs; ability to troubleshoot and manage accordingly.

  • Key understanding of Sparks infrastructure; ability to support Account Director for capabilities presentation and liaise with marketing for custom capabilities presentations.

  • Write SOWs based on provided client scope and budget; collaborate with internal legal teams for any necessary review.

  • Enter and process deposit invoices and final invoices. Track all SOW’s, PO’s and billings.

  • Own small programs from inception to reconciliation with budgets up to $150,000.

  • Lead discovery calls for potential new business and share debrief with Account Director/Sr. Account Director; outline next steps and action items.

  • Collaboration with Account Director on Salesforce Platform management of new and existing client opportunities.

  • Build and maintain strong relationships with clients at all levels and across all industries, understanding their business and marketing initiatives in order to provide effective solutions in a timely manner.

  • Other duties as assigned

Qualifications:

  • Bachelor’s degree or similar equivalent experience

  • 2-3 years experience (starting as a Junior Account Coordinator or Sales Coordinator moving into an Account Coordinator, or just experience as an Account Coordinator)

  • Minimum of one year’s experience in event coordination or similar capacity

  • Strong client management skills, organizational and both verbal and written communication skills.

  • Demonstrates account management competencies: client focus, budgeting and team management

  • Thorough understanding of event industry

  • Stellar attention to detail

  • Ability to operate within a fast paced environment

  • Willingness to travel onsite as needed

  • Ability to prioritize, problem-solve, and multi-task

  • Ability to work independently while maintaining focus and productivity

  • Proficiency in Microsoft Office, Google Suite

Company Overview:

Sparks is a live + digital brand experience agency. We specialize in creating connection–-real human connection–-onsite, online or anywhere. Through a mix of sound strategy, breakthrough creative and flawless execution, we create memorable trade show exhibits, live and virtual events, brand activations, retail stores, corporate environments and other immersive experiences that deepen relationships, inspire action, and build trust--and we do it all over the world.

We operate an open and inclusive culture where all recognize, respect, appreciate and encourage individuality regardless of race, gender, age, religion, culture, ideology, economic status, disability or sexual orientation. We believe that everyone at all levels of our organization is accountable for building this culture and we are challenging ourselves daily to seek and build diversity and equality in any way that we can–and we welcome your ideas to do so.

Think you’ve got what it takes to hang with us?

We’ve built our reputation on creating awesome experiences for our clients, but equally important is the experience we create for our people. Yes, we work hard. But we also make it a point to have fun. And we find our people work that much harder when work doesn’t feel so much like, well, work. If you share our mindset, we should chat.

We’ve always got our eyes peeled for smart, hungry people who think that what we do isn’t so much a job as it is a way of life. And while any company can supply stuff like benefits (and, of course we do too!) our greatest benefit comes from the amazing people you’ll interact with daily, who will challenge and push you to think harder, be more creative and love what you do.

Sparks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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