St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Food Service Aide provides patients, visitors, and co-workers with outstanding customer service. Performs a variety of routine duties in the cafeteria to prepare equipment and foods for service. Serves food and cleans up after meals. Operates cash register. Speaks the menu to patients and takes meal orders. Assembles patient meal trays. Delivers and retrieves patient trays. Operate dish and pot machines. Follows established practices and procedures. Fills in for breaks of all co-workers. Assures that area is always well stocked and presentable.

JOB DUTIES AND RESPONSIBILITIES:

• Greets customers and patients in a genuine and friendly manner following Service Excellence guidelines.

• Prepares and sets up steam table and various counters. Obtains and places dishes, take out containers, serving utensils, hot and cold foods, baked goods, desserts, beverages and condiments. Makes coffee.

• Serves customers adhering to portion control standards.

• Maintains adequate supply of food and non-food items. Communicates needs with kitchen staff.

• Wipes off counters and tables. Arranges, rearranges, and replenishes items as needed in all areas within the Cafeteria.

• Performs cashier duties accurately and according to guidelines.

• Assists with food preparation following recipes and serving guidelines.

• Speaks menu to patients and accurately records menu choices.

• Assembles patient trays according to selections and diet orders in an efficient manner and according to tray diagrams.

• Record calorie count information as required.

• Transport tray carts as needed.

• Delivers and retrieves patient trays.

• Records food / equipment temperatures as assigned.

• Monitors floor supplies and assembles and delivers items as needed ensuring accurate record-keeping.

• Deliver, set up and serve at catering and/or special functions on time per policy.

• Participates in post meal cleanup tasks as assigned or directed, including emptying of carts.

• Assists with care and maintenance of department equipment and supplies.

• Completes sanitations and cleaning duties as assigned.

• Demonstrates teamwork at all times.

• Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Frequent prolonged standing and walking for up to 8 hours per day, 2 hours at a time, is required to perform duties. Handling, firm grasping, twisting and turning is frequent. Frequent lifting, carrying, pushing and pulling up to 50 pounds.

There is occasional stooping, bending and reaching above shoulder level.

Must have ability for touching, when handling food, hearing as it relates to normal conversation and seeing as it relates to general vision.

EDUCATION:

High school graduate or equivalent is required. Ability to read and write English and communicate effectively.

TRAINING AND EXPERIENCE:

At least 1 year of cafeteria or waitressing experience preferred.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)