BUSINESS ANALYST LEAD SR

WHAT IS THE OPPORTUNITY?

The Senior Business Analyst's focus of this position is to work closely with City National Bank Divisions as it aligns with the enterprise strategic priorities by leading and facilitating workshops with stakeholders to gain in-depth understanding of business strategy, processes, services, roadmap and the context in which the business operates and provide solutions to both tactical and strategic needs. This role works with Process & Product Owners and Process Managers across the Enterprise to 1) document process and data flows utilizing lean six sigma tools and methodologies , Agile and/or Scaled Agile (SaFE) as well as gathering and documenting business requirements 2) partner to identify and drive process improvements/transformations. Position will develop both written and visual depictions of project requirements and process flows. Works on moderately complex to complex issues and projects and processes. 3) Will also project manage engagements according to the project management body of knowledge framework (PMP-PMBOK) and/or Agile framework. 4) Facilitate design thinking workshops to help define and/or support solutions recommendations to stakeholders 5) Design, create, develop relevant reporting and data analysis to support engagements 6) Generate and package effective and impactful presentations for stakeholders utilizing a storyboard framework

What you will do

• Document and maintain process and data flows utilizing six sigma tools & methodologies as well as Agile framework

• Partner with process owners and process & product managers to identify and drive process improvements in highly complex and risk areas to maximize efficiency, quality and customer experience

• Derive solutions from an end-to-end perspective to include product life-cycles, often extending to upstream and downstream businesses and applications.

• Review, analyze and make recommendations to the design and implementation of operational activities

• Identify required data elements, and create source-to-target mappings (including business logic) for data transformations.

• Develop data quality metrics/ standards that identify gaps and ensure compliance with standards across the enterprise.

• Solicit, understand, and document the business requirements, processes and workflows

• Lead the creation of requirements documents and serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality

• Manage projects and work product through a matrix managed environment

Must-Have*

• Bachelor's Degree or equivalent

• 8 years of advanced knowledge and relevant application / experience with statistical analysis, multivariate procedures, and financial services data infrastructures

• 8 years of experience in Financial Services or Banking industries

• Lean Six Sigma Certification Black Belt or equivalent

• Agile and/or SaFe (Scaled Agile) Certification or Equivalent

• Project Management Professional (PMP) Certification or Equivalent

Skills and Knowledge

• Master's Degree in a related field is preferred

• Broad knowledge of project management

• Expert of working in an agile environment creating user stories and closely working with technical team members to clarify and articulate requirements

• At least 8-10 years of experience in Business Analysis Skills – Requirements analysis, Elicitation, Agile Methodologies

• At least 8-10 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment

• At least 8-10 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes

• At least 8-10 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process

• Experience with project management

• Analytical and Communication skills

• Planning and Co-ordination skills

• Ability to perform critical analysis, to critique the work of others, and to build the firms data management model

• Strong knowledge and working understanding of finance, operations, portfolio management and trading concepts that intersect and interact with statistical analysis and predictive modeling.

• Data analysis – Must have proficiency with SQL, Microsoft Excel, Tableau , MIRO or equivalent

• Knowledge of Total Quality Management, Lean Six Sigma, Design Thinking and OCM is a plus

• Self-starter with an entrepreneurial spirit and an ability to bring clear direction in the face of uncertainty / ambiguity

• Excellent communication skills, specifically regarding communicating technical data and statistical issues in a fashion that can be readily digested and understood by others.

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

ABOUT CITY NATIONAL

City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com .

EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION

City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/1/159726e0-aeb1-4058-9052-d7a2d69626b8.pdf)

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email (TalentAcquisition@cnb.com) or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.