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Leslies PoolMart Business Systems Analyst, Retail Systems in PHOENIX, Arizona

Description

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview:

Leslie's, the leading and most trusted direct-to-consumer brand in the U.S. pool and spa care industry since 1963, is seeking a passionate and experienced Manager of Enterprise Applications to join our growing team.

We are seeking a detail-oriented and analytical Business Systems Analyst to support the design, implementation, and optimization of Oracle Xstore Point of Sale (POS) systems. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that Xstore solutions meet business needs and align with organizational goals. This role requires a deep understanding of POS systems, excellent communication skills, and the ability to analyze and translate business requirements into actionable technical specifications.

Responsibilities:

  • Work closely with stakeholders to understand business needs, processes, and challenges related to retail and POS operations.

  • Translate business requirements into functional and technical specifications for Oracle Xstore POS solutions.

  • Conduct gap analyses to identify areas where current systems do not meet business needs.

  • Collaborate with technical teams to design and propose solutions that align with business goals.

  • Create detailed documentation, including process flows, use cases, and system diagrams.

  • Define and document system configurations, workflows, and integration points.

  • Support the implementation of Xstore POS systems, ensuring alignment with requirements.

  • Assist in developing and executing test plans, including user acceptance testing (UAT), to validate functionality and performance.

  • Identify and resolve issues during testing and deployment phases.

  • Act as a liaison between business teams, technical teams, and vendors to facilitate communication and project progress.

  • Provide regular updates to stakeholders on project status, risks, and issues.

  • Monitor the performance of Xstore POS systems and recommend improvements to enhance efficiency and functionality.

  • Provide ongoing support and training to end users and business teams.

  • Troubleshoot and resolve system-related issues in a timely manner.

  • Analyze existing business processes and identify opportunities for improvement using Xstore capabilities.

  • Stay updated on Oracle Xstore features and industry trends to propose innovative solutions.

Qualifications:

  • Bachelor’s degree in Business Administration, Information Technology, or a related field.

  • 5+ years of experience in business analysis, with a focus on retail systems or POS platforms.

  • Hands-on experience working with Oracle Xstore POS. Strong understanding of Oracle Xstore POS functionality, configuration, and integrations.

  • Proficiency in writing SQL queries for data analysis and reporting.

  • Experience with system integration methods (APIs, ETL, etc.) and middleware platforms.

  • Familiarity with retail operations, including sales, inventory, and customer service workflows.

  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.

  • Experience working with Oracle Retail Suite or other retail systems.

  • Experience with Mobile POS / Xstore Lite is a plus.

  • Familiarity with Agile or Scrum methodologies.

    Leslie's provides a robust benefits package, including:

  • Comprehensive medical, pharmacy, dental, & vision plan options.

  • Health savings account (with enrollment in the high deductible health plan option).

  • Health & dependent care flexible spending accounts.

  • Company-paid basic life and AD&D insurance.

  • Voluntary supplemental life insurance.

  • Company-paid short-term disability and voluntary long-term disability insurance.

  • Pre-tax and Roth 401(k) with company match.

  • Paid vacation, sick, and bereavement leave.

  • Ten (10) paid holidays, including a floating personal day.

  • Employee assistance and wellness programs.

  • Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

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