Bilingual French Customer Service Role!!!

Schedule: Monday to Friday from 8:00am - 5:00pm

Remote: Will start out remote

Pay: $23-25/hour

Bilingual French Customer Service Job Description:

• Build and maintain subject matter expertise of Axon processes and solutions related to this role

• Resolve customer issues via phone, email or chat by determining the cause of the problem; selecting and explaining the best solution and expediting correction or resolution

• Follow communication procedures, guidelines and policies and clearly document all customer interactions using

• Salesforce Cases

• Provide accurate, valid and complete information by using the right processes/tools

• Meet personal/team performance targets around phone and case metrics

Bilingual French Customer Service Qualifications

• Must be fully Bilingual (read, write, speak) in French

• Must have 1-2 years of call center experience

• Comfortable working with Chat, Email, & Phone

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.