Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Ideal candidates for this role will have expert skills in troubleshooting optical connectivity solutions and maintaining metro fiber backbone ring topology. Responsibilities Job Summary The Network Engineer III researches, develops, tests, analyzes and documents WAN and LAN infrastructure. In addition, the Network Engineer III will perform routine operational tasks, maintenance, project work, installation duties, support duties and provides guidance, mentoring, training, and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment. Researches, develops, tests, analyzes, and documents WAN and LAN infrastructure, switch, route, DHCP, DNS, NTP, and wireless networks. Perform network maintenance, management, baseline, planning, patches, and updates. Designs system configuration, direct system installation, designing, documentation, implementation of system standards and solutions to improve the resilience and functionality of our system environment and performance. Maximizes network performance and minimizes downtime through active system monitoring, troubleshooting and analysis of network outages, incidents, scheduling upgrades, routine maintenance, consulting, and collaborating with network architects and developers to optimize the network. Performs data network fault investigations, secures the system network by establishing and enforcing policies, and monitoring system traffic. Supports and administers firewall environments to secure network traffic and minimize risk. Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues. Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented Maintains a professional appearance for both themselves and their work environment. Completes IT Governance & IT project job assignments to ensure achievement of established project milestones. Qualifications Education Bachelor's Degree or 4 years' work related experience Computer Science, Computer Information Systems, or a related discipline Required Experience 6 years designing, planning, deploying, documenting, maintenance & diagnosing of switch, route, DHCP, DNS, NTP, Wireless, NGFW, ADC, WAN, IP Voice & Video, & Copper/Fiber Cabling. Q&A and lab exercise may be required to verify skill set. Required