Description

Amazon is seeking an intellectually curious team player to identify, develop and integrate innovative solutions and programs that lead to improvements in our North American transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide and is looking for those able to leverage program management, process analysis, process redesign, and analytics to execute on Think Big ideas.

In this role, you will partner broadly with engineering, operations, and science teams to identify opportunities to ship packages faster and cheaper while delivering on-time to meet customer promises. This role provides the opportunity for broad exposure to various business, financial, and technical teams within Amazon.

Key job responsibilities

The Principal, Supply Chain will be responsible for setting the strategic direction and priorities for the network design process to ensure the health and optimization of the network is reflective of the engineered constraints of the network. This role drives cross-organizational alignment on critical capacity and physical constraint inputs into the network design modeling cascade for speed, cost, and quality optimization. The Principal must ensure the network design aligns with and supports the overall business strategy. The complexity of work stems from the pairing of requisite technical and functional skills needed to quantify supply chain inefficiencies and concurrently lead the efforts to drive resolution. The Principal will be a partner to the NDPE science and tech team, supporting a cohort of supply chain managers and BIEs in conducting the sensitivity analyses underpinning the financial cases for constraint resolution, requiring significant capital outlays. The Principal will drive continuous improvement initiatives in partnership with NDPE science and tech teams to identify and resolve gaps in the current modeling approach, leading GTS teams in the refinement of network modeling capabilities and tools.

The Principal will provide clear, concise, and regular updates on projects and programs, defining appropriate performance metrics to measure network design initiatives. The Principal will facilitate business reviews to ensure the network is continuously tuned to the latest operational capacities and constraints. Additionally, the Principal will ensure the opportunity costs of an imbalanced network are continuously monitored and accounted for in various forums, not limited to WBRs, MBRs, QBRs, and broad network communications.

A day in the life

We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Benefits summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

About the team

Data Solutions and Services (DS2) team is the horizontal data organization within Amazon's Customer Service (CS) Org. As the single-threaded leaders for CS data, we are responsible for data governance, architecture, and enablement across the entire CS. Our team has developed innovative data platform capabilities , which serve as the trusted, single source of truth for CS data. We partner closely with business teams to standardize data definitions, build metrics frameworks, and drive data-driven insights that empower CS leadership and operations worldwide.

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience

• 7+ years of program or project management experience

• 7+ years of managing, analyzing and communicating results to senior leadership experience

• Bachelor's degree

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.