Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Payments Strategy and Operations team within Revenue Accounting.

• Responsible for leadership and administrative management for the Payments Team

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Work with revenue accounting leadership team to establish goals, processes and technology initiatives, develops and maintains product/project roadmaps, leads the prioritization process

• Work on complex legal contract negotiations.

• Oversee large/complex projects in regards to schedule, scope, and budget

• Communicate frequently and effectively with revenue accounting leadership team on health of various projects

• Lead the corporate Payment initiatives and partners with cross functional teams involved to ensure continuous progress

• Stay up to date with Payment industry regulations and mandates, to help drive solutions by partnering with IT

• Lead the team to ensure objectives are met on time, within budget, and delivers value to business partners

• Communicate, assist, and advise team on policies and procedures, technical problems, priorities and methods

• Work with American Airlines Payment processing partners to ensure solutions we are building are scalable and compliant with the industry requirements

• Understand payment processing industry standards, internal policies, operational issues, upcoming changes, and communicate the same to stakeholders, including any business requirements and financial impact

• Strategically and analytically evaluate new products, technology, and payment methods in the industry

• Lead team of analysts to run, document, and improve our payment operation, processes and procedures

• Reduce our cost of acceptance, create efficiencies, manage payments budget, and ensure compliance

• Create operational statistics and dashboards to understand our performance and areas of opportunity

• Collaborate with internal teams to achieve our objectives and support the needs of other teams

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Information Systems, Computer Engineering, Finance, Accounting, or equivalent experience/training

• 7+ years of related experience

• Resource management experience

Preferred Qualifications- Education & Prior Job Experience

• Experience in leading large/complex projects to successful completion

• Experience in leading a team of 5 or more members

• Experience in contract negotiations

• Proven project management and project management methodology experience, including technology delivery methods

• Payments related experience

• Experience with airline operations, Sabre, and/or QIK technology

• Knowledge of mainframe query tools, Project Funding procedures, SOX, and GAAP experience

• Prior airline experience

• Experience working in Agile/DevOps team

Skills, Licenses & Certifications

• Excellent analytical thinking skills

• Ability to simultaneously manage multiple projects of varying sizes

• Profiency with Microsoft Office Suite

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.