Supervisor IT Real-Time Transmission Operations Support

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Date: Dec 16, 2024

Location: PHOENIX, AZ, US, 85021-1808

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Supervisor IT Real-Time Transmission Operations Support

Are you ready to take charge of a dynamic team driving the performance and reliability of real-time energy transmission systems? Join us as a Supervisor, IT Real-Time Transmission Operations Support, where you will lead efforts to support, inspect, and verify the functionality of our Energy Management System (EMS) while ensuring accurate and efficient data management.

What your day would be like:

You are responsible for:

• Team Leadership: Provide direction and guidance to a skilled team, overseeing work assignments, progress, and quality to ensure successful outcomes.

• Energy Management System Oversight: Support, inspect, and verify EMS operations, ensuring compliance with operational standards and acceptance criteria.

• Master Data Management: Lead end-to-end processes for master data management, optimizing workflows, and supporting the design and enhancement of tools for data storage, retrieval, and analysis.

• Continuous Improvement: Establish and monitor key performance metrics, driving initiatives to enhance efficiency, accuracy, and system performance.

• Training and Development: Implement comprehensive training programs for new hires and oversee the development and maintenance of a robust departmental knowledge base.

  The kinds of people we want to talk to have done many of the following:

• Technical Expertise: Deep understanding of Energy Management Systems and data management processes, with a focus on real-time operations.

• Leadership Skills: Proven ability to lead teams, assign and review work, and cultivate a collaborative and high-performing environment.

• Data-Driven Approach: Expertise in organizing and analyzing data flows, with experience in designing and implementing effective data tools.

• Continuous Improvement Mindset: Commitment to identifying and executing initiatives that enhance processes and operational outcomes.

• Training Proficiency: Experience in developing and delivering training programs to support team growth and knowledge retention.

  Elevate your career by leading a team that powers the future of energy management. Apply now to become our next Supervisor, IT Real-Time Transmission Operations Support!

Minimum Requirements

Supervisor IT Real-Time Transmission Operations Support

• Bachelor's degree in Computer Science, Business or other job related field from an accredited college OR university

• PLUS eight (8) years progressively responsible directly related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.

• In lieu of Bachelor's degree, a combination of education and experience equaling twelve (12) years is required.

• Demonstrated leadership skills required.

  Preferred Special Skills, Knowledge or Qualifications

• Considerable knowledge of electric power production business.

• Working knowledge of Supervisory Control and Data Acquisition (SCADA) Energy Management System (EMS).

• Working knowledge of SCADA, AGC; or equivalent combination of education, training and experience are encouraged to apply.

• Familiarity with Regulatory agencies including Federal Energy Regulatory Commission (FERC) and North America Electric Reliability Corporation (NERC).

• Skilled in management of employees and contracted staff, with ability to effectively direct and manage the work of others and ensure the efficient coordination of project work

Major Accountabilities

1) Leads the day-to-day activities of a team in the delivery and maintenance of the Energy Management System. Ensures preferred technical architecture and business requirements are balanced to provide effective information and communication systems solutions, sound architecture, and cross-system integration objectives.

2) Leads the team in the resolution of technical issues by identifying, recommending, and implementing appropriate solutions.

3) Leads team to support integration of new and existing information and communication systems through overall systems architecture. Balances preferred technical architecture and business requirements to provide effective solutions and ensuring customer support.

4) Manages work group costs within approved budget. Continually works to improve department work processes.

5) Supports unit level strategic plans that align with corporate and Information Technology plans. Supports client planning process and prioritization for systems technology implementation. Assigns, directs, facilitates, reviews and approves unit work activities to ensure effectiveness and productivity of the work unit. Maintains knowledge and understanding of business processes. Leads work activities to meet client expectations.

6) Develops and retains a highly skilled technical team by implementing performance management program and ensuring staff has the technical and business skills to support the objectives of the organization. Develops team and guides their efforts to continually improve the delivery of system solutions.

7) Provides feedback, coaching and training and development opportunities to create a high performing team.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

CIP Requirement:

This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.