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EGV TIRES INC Service Advisor in Pittsburg, California

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At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer great pay and commission pay, paid time off, a family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Build customer satisfaction and loyalty by providing the best guest experience
  • Achieve a thorough knowledge of all products, services, warranties and maintenance issues
  • Keep up to date through training and vendor publications
  • Adhere to the Big O Tire policies and procedures
  • Assist other sales or service associates as needed in an effort to exceed our customers' expectations
  • Help maintain the appearance and cleanliness of the building and perimeter areas
  • Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
  • Maintain showroom merchandise
  • Follow all safety practices as outlined in policy and procedures
  • Sales of tires and service-related needs

QUALIFICATIONS

  • 3 year minimum tire and auto service sales experience
  • Strong auto service and tire sales knowledge
  • Good leadership abilities and team building
  • Excellent customer service and communication skills
  • Strong organizational skills
  • Proficient at preventive maintenance sales
  • Maintain professional appearance at all times
  • Have problem solving abilities and be a self-starter
  • Multi-tasking abilities

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