Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE:

• The PATH (People Assisting The Homeless) Outreach Case Manager is responsible for providing comprehensive support to individuals experiencing homelessness.

• This role involves outreach, case management, and coordination of services to help clients achieve stability and improve their quality of life.

• Will work directly in the community to connect with individuals, assess their needs, and provide tailored support and resources.

WHAT YOU WILL DO:

Outreach and Engagement:

• Conduct outreach activities in designated areas to identify and engage individuals experiencing homelessness.

• Build and maintain relationships with clients to foster trust and encourage participation in services.

• Provide immediate support and resources to individuals in crisis situations.

Case Management:

• Develop individualized case plans based on client needs, goals, and preferences.

• Assist clients in accessing resources such as emergency shelter, housing, healthcare, and social services.

• Monitor client progress and adjust case plans as needed to ensure effective support and goal achievement.

Resource Coordination:

• Collaborate with community organizations, service providers, and government agencies to coordinate services and referrals.

Documentation and Reporting:

• Maintain accurate and confidential records of client interactions, case notes, and service outcomes.

Community Engagement:

• Participate in community meetings, networks, and coalitions to promote awareness of homelessness issues and advocate for client needs.

• Collaborate with other service providers to enhance the effectiveness of the homeless service delivery system.

MINIMUM QUALIFICATIONS:

• Master’s Degree in Social Services with 1 year of social service experience OR

• Bachelor’s Degree in Social Services with 3 years of social service experience OR

• Associate degree in Social Services with 4 years of social service experience OR

• High-school diploma/GED and 8 years of social service experience

• Act 33/34/73 clearances

• Valid Driver License

• Ability to drive an organization vehicle

• Pre-Employment Drug Screen

• Strong interpersonal and communication skills, with the ability to build rapport and engage with individuals from diverse backgrounds.

• Physical Requirement: Ability to conduct outreach activities in various environments.

POSITION HIGHIGHTS/BENEFITS

• WORK SCHEDULE: This is a Non-exempt (hourly) position. Monday through Friday 8:00 am until 4:00 pm with flexibility to meet consumers’ needs. Nontraditional hours (evenings, weekends, and holidays) may be required.

• Great Benefit Package: (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more……

ABOUT PITTSBURGH MERCY

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with individuals and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran