Job Information
Tobii Dynavox Product Operations Manager in Pittsburgh, Pennsylvania
Reference #: JR100320 At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, the UK, China, and beyond.
To learn more about what we make possible,meet some of our customersortake a look at some of our products.
What you'll do:
The Product Operations Manager, North America acts as a link between the North America Sales Organization and Product Management. The role plays a critical role in supporting strategy execution and representing US customers' needs in existing processes and future product innovation.
While reporting to the Product Management organization in Stockholm, Sweden, the role is located in the Tobii Dynavox US hub in Pittsburgh, embedded in the North America Sales leadership team.
Your days will be filled with:
Representing North America Sales in Product management process Streamlining and future-proofing Sales and recommender needs into product management Assuring that desired outcomes are scalable across the North American market Highlighting portfolio gaps, always backed by data Participate in regular product management forums; status meetings, retrospectives, planning, and strategy work.
Representing Product management in North America Sales process Coordinate with other departments within Tobii Dynavox such as marketing and finance to ensure transparency, that dependencies are considered and managed, as well as project status is communicated to relevant parties. Lead and collaborate with product development, project teams, North American Regional Directors, and global organization to secure progress and business value in the product delivery. Participate in regular North American Sales forums, as assigned by President.
Competitor Analysis In a structured way, visualize and communicate the North American market landscape, its trends and evolvements On top of US funding bodies' requirements in relation to product management Recommender First In line with the company's strategy, at all times make sure that US recommender pain points are highlighted in the product management process Act as point-of-contact for product management questions and user testing with US recommenders.
Other duties as assigned
Qualifications
We are looking for someone who has:
Bachelor's degree, preferably a Masters degree Minimum 5 years experience in product management, experience management, engineering, sales, marketing, or equivalent industry experience. Relevant industry experience, such as Speech-Language Pathologist or similar, is highly preferred
Skills needed to be successful in this position: Team player and collaborative personality with good communication and coordination skills Exhibits a passion for the business and develops a solid understanding of the service offering, the customer landscape & customer journey, and the business model. Builds strong relationships with key leaders and stakeholders. Collaborates successfully on all levels. Result-driven, "gets things done". Proactively understands what needs to be done and sets a clear plan to enable execution. Gains trust across the North American organization, including stakeholder management. Change management skills and practice of motivating change. Excellent communication skills are essential, both written and verbal. Experience from SW development Strong internal drive and motivation to challenge the status quo Strong sense for product experience, visionary thinking, and critical details Problem-solving skills - identifying and addressing customer issues, resolving conflicts, and inding creative solutions to pain points Strategic and portfolio understanding
Additional information:
Where we stand: We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.
"Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.
Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled"