Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

Provides initial and continual on-the-job operational training to schedulers. Responsible for all aspects of coordinating procedures, surgical scheduling, and coordination between any and all necessary departments, ensuring completeness of items such as, but not limited to: documentation, block utilization, obtaining authorizations, medical clearances, required testing, and any special or complex circumstances.

ESSENTIAL RESPONSIBILITIES:

• Schedules procedures/surgical cases.

• Ensures smooth and complete process of surgical/procedure scheduling.

• Coordinates with all departments to ensure documentation, block release/utilization, authorization, clearances, or any unusual circumstances (denials, authorizations, self-pay questions etc.) are in place prior to procedure.

• Provides continual on-the-job-training to schedulers at other locations - problem solving, tips and techniques for out-of-block scheduling.

• Travels to other locations as necessary to provide guidance and assistance to scheduling staff with difficult problems.

• Serves as Epic scheduling champion.

• Leads the team in operational oversight, coordination for services, administrative support for leadership.

• Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

• 5 years experience in scheduling of rooms, procedures, patients or surgeries

• Experience with ICD-10 and CPT codes

Preferred

• Certificate/Degree Medical Secretary - vocational or technical program

• Associate's degree

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

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Req ID: J249540