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Guardian Life Disability Business Systems Analyst in Pittsfield, Massachusetts

This position will support the Business and Technology Leadership teams in the design, development, implementation, analysis, interpretation, and communication of data/information to identify, diagnose and monitor business service process performance measurements and issues. This position is the technology expert on our internal and external systems and will provide their expertise during the design and development of our Products and Applications to ensure our systems can illustrate, code, underwrite, issue and produce a policy.

You are

  • An individual with the knowledge and interpersonal skills to work with multi-functional teams that could include: actuarial, legal, wholesalers, implementation and marketing teams to ensure successful implementation of projects.

  • Experienced in leading cross-functional project teams on large technology efforts.

  • Experienced in managing multiple projects with multiple deliverables simultaneously.

  • An individual with a blend of business analyst, financial, marketing, communication and technical skills that enable you to develop business and technology strategies and production support programs for the existing and future systems that support our Individual and Business products.

  • Experienced in system development projects.

  • Knowledgeable in project management and experienced in requirement writing, testing, and training of new system features.

  • An individual who can work with a high level of independence and exercise independent judgment, while maintaining clear and thorough communication with direct leader.

  • An individual who has the ability to gather information from others and develop and implement systems solutions based upon information gathered.

You will

  • Lead and coordinate internal team projects by defining scope, work division, requirements activities, effort estimations, and provide reporting on activity.

  • Lead suggested business and/or process opportunities by conducting feasibility studies, defining project scope, performing risk assessment, and preparing the reason.

  • Leverage requirement techniques to gather business requirements including focus groups, workshops, document analysis, interview, etc.

  • Present results and/or recommendations to key business partners including but not limited to Sr. Leaders obtaining proper sign off.

  • Lead team to define solutions that meet the prioritized business requirements based upon knowledge of project, business environment, and high-level understanding of technology potential.

  • Manage external relationships with key vendors. Insights gained and communicated from direct day-to-day interaction with the various Home office teams and field partners will help determine the business and technology strategies employed to assure our success.

You have

  • Excellent organizational and time management skills

  • Strong analytical skills

  • Self-motivation and are comfortable working on multiple assignments simultaneously

  • Leadership skills

  • Critical thinking skills

  • A Customer focused approach

  • Proven ability to quickly learn and understand business processes

  • Proven ability to manage large scale process change efforts

  • The ability to set and reset priorities based on knowledge of business partners technology roadmaps and key strategies, while adapting to changing business priorities.

  • Advanced communication, presentation, and meeting facilitation skills

  • Troubleshooting skills

Salary Range

$57,810.00 - $86,715.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

  • Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

  • Dental plan

  • Vision plan

  • Health care accounts – flexible spending, health reimbursement, and health savings accounts

  • Critical illness insurance

Life and Disability Insurance

  • Company-paid Life and Disability insurance plus voluntary supplemental coverage

  • Accident insurance

Retirement and Financial

  • 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

  • Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

  • Flexible work arrangements (part in-person/part remote)

  • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

  • Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

  • Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

  • Emotional well-being, mental health, and work/life resources powered by Spring Health

  • Wellness programs, including fitness program and equipment reimbursement

  • Child, adult, and elder back-up care support through Bright Horizons

  • Adoption assistance

  • College planning

  • Tuition reimbursement

  • Student loan assistance

  • Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

  • Employee Resource Groups:

  • Colleague Connection Committees

  • Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

  • Voluntary self-ID

  • Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

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