Credit Program Lead

Charlotte, North Carolina;Kennesaw, Georgia; Plano, Texas

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

Line of Business Role Description:

The Credit Program Lead will act as an objective advisor to LOB heads across a broad set of processes within three businesses – Loan, Lease, and Global Trade. Leads the design of the future state fulfillment and servicing processes. Drives execution of key strategic initiatives. Areas of focus include:

• Program Manage project timelines

• Track program status and escalate as required

• Manage project deliverables and ensure key milestones are complete

• Present-out status to key leaders in technology, the line-of-business, and operations leadership

• Coordinate activities between multiple (related) projects

• Supports the Change and Transformation as well as the Operational Excellence program

• Intelligent automation deployment

• People/process change

• Analytics demonstrating change/measurement control planning

• Leads program planning, tracking, and execution. Adept at using portfolio and project management software to plan, schedule, and track work in real time.

Required Skills:

• Program/Project Management experience

• 1-3 plus years’ Fulfillment, Service and Operations experience in a lending environment

• Experience leading cross-functional project teams

• 1-3 years’ experience with project delivery work

• Bachelor’s college degree required

• Leadership level presentation experience

Desired Skills:

• PMP certification a plus

• Has experience in internal tools like PPRT, ChangeHub, AppHQ, etc…

• Global Trade knowledge (financial transactions between a buyer and seller of goods often across international borders)

• Lean Six Sigma certification or Lean Agile certification a plus 

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.