Our client in the cybersecurity services industry is seeking a Customer Success Engineer to join their team.

Job Title: Customer Success Engineer - NGFW

Location: Hybrid-Plano, TX

What’s the Job?

• Develop a comprehensive understanding of Next Generation Firewall (NGFW) technologies, providing technical assistance to customers and partners to optimize the utilization of our products.

• Collaborate with cross-functional teams, including Product and Engineering, to contribute to the development, integration, and implementation of network security and endpoint solutions.

• Act as a customer advocate, influencing upgrade decisions by suggesting stable code versions and identifying use cases.

• Support customers in identifying candidate releases to upgrade to and efficiently achieve their security objectives.

• Work closely with account teams to assist in delivering a high-touch delivery strategy, technical account plan deployments, and product-level success plans.

What’s Needed?

• STEM graduate with a Computer Science, Engineering, or Networking degree.

• Strong understanding of JIRA and JQL is required.

• Knowledge of scripting languages like Python is a strong plus.

• Basic understanding of network security concepts, with a strong willingness to learn and develop deep expertise in Palo Alto Networks NGFW security platforms.

• Familiarity with Enterprise network products and a keen interest in expanding knowledge in network security.

• Basic knowledge of Windows, Mac, and Linux operating systems.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.